Source: https://tendernation.io/opportunities/01a13ca2-6452-71c6-bf71-e3dadf482d85/communications-and-engagement-audit awarded GB restricted procedure Suitable for SMEs # Communications and Engagement Audit [Surrey and Borders Partnership NHS Foundation Trust](https://tendernation.io/buyers/surrey-and-borders-partnership-nhs-foundation-trust) Estimated value £19,800 Published 5 Dec 2022 Deadline Closed 3 Nov 2022 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender ### Phase 1: Discover and Develop To undertake initial desktop research to prepare for the research phase, including assessment of: • o Trust narrative and key messages • o Trust values and vision • o Key internal and external stakeholders • o Trust website, intranet and social media • o Any existing communications strategy • o Agreed communication KPIs (number of proactive press releases, social media engagement and followers etc) • o Regular proactive communications output (press release, newsletters, social media posts) • o Trust reputation via social listening tools • o Staff survey and internal communications output • o Engagement activity with stakeholders The discovery stage will enable Freshwater UK ltd to agree questions to explore with stakeholders in the next phase of work, and with whom they might host interviews. ### Phase 2: Research To conduct qualitative research such as a number of one-to-one interviews (to be agreed) potentially including: • o Chief executive • o Chair • o Executive Directors • o NEDs (small selection, as directed) • o Governors (small selection, as directed) • o Communication team members • o Key external stakeholders, including senior leaders (small selection, as directed) • o Partner organisations (small selection, as directed) Freshwater UK ltd will also host a number of focus groups, including: • o Staff focus groups • o Stakeholder groups ### Phase 3: Recommendations To analyse the findings from our research and develop a draft recommendations report. The report will be part expert judgement and part data drive and make recommendations for consideration by the Trust. The report will include: • o Analysis of best practice • o What good communication looks like • o Findings from research • o Conclusions and recommendations The authors of the report will be available to meet with the Trust to present findings. Read full description ## CPV classification Business and management consultancy services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/c88d6718-e819-4706-87a2-aa0af07d606f) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Surrey and Borders Partnership NHS Foundation Trust: past awards and live tenders](https://tendernation.io/buyers/surrey-and-borders-partnership-nhs-foundation-trust) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Printing and distribution services – SGCD53\_MARCHE\_ELECTIONS\_BRGE · Préfecture de la Mayenne · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7726-73f4-bb67-b3121363d6bf/france-printing-and-distribution-services-sgcd53-marche-elections-brge) [Business travel services – Rahmenvertrag Bearbeitung von Reisekostenabrechnungen nach BRKG · GSI Helmholtzzentrum für Schwerionenforschung GmbH · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-cd6e-73e4-b6e8-3954e5689021/germany-business-travel-services-rahmenvertrag-bearbeitung-von-reisekostenab) [Photocopying services – Externe printdiensten · VZW Sint-Paulusschool · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a15183-34d8-71be-840d-38bf2a8bcc92/belgium-photocopying-services-externe-printdiensten) [Supply services of personnel including temporary staff – Diák- és nyugdíjas munkaerő biztosítása NTH (376) · NTH Nemzeti Tőkeholding Zrt. · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-76f6-70c4-823e-7b614dada7b3/hungary-supply-services-of-personnel-including-temporary-staff-diak-es-nyug) [Interpretation services – Tolktjänster · Stockholms läns sjukvårdsområde · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4e9a-70dc-8b27-e3d274e53dc5/sweden-interpretation-services-tolktjanster) [Graphic design services – MAGAZINE DES PAYS DE LA LOIRE - LOT1 MISE EN PAGE · Région des Pays de la Loire · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-cd94-7139-b774-287bdb24987c/france-graphic-design-services-magazine-des-pays-de-la-loire-lot1-mise-en)