Source: https://tendernation.io/opportunities/01a13ca0-ac89-7313-b7bc-c741485084a7/property-services-consultancy-project-stock-conditioning-surveying

closed GB open procedure Suitable for SMEs

# Property Services Consultancy Project - Stock conditioning Surveying

[Metropolitan Housing Trust Limited](https://tendernation.io/buyers/metropolitan-housing-trust-limited)

Estimated value

£6,000,000

Published

15 Dec 2022

Deadline

Closed

24 Feb 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

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## About this tender

MTVH desires to have a proactive relationship with the supplier, ensuring a timely, effective, and accurate service. Monitoring the performance of the supplier and assessing the health of the working relationship are key requirements, with a twofold purpose: â&#128;¢To ensure that the supplier is meeting the performance criteria, e.g., the service levels and quality, defined in the contract â&#128;¢To develop a collaborative approach when identifying service improvement opportunities that benefit our residents Account management is therefore valued very highly. Some requirements for MTVH of this include: â&#128;¢A dedicated account manager operating as a single point of contact for MTVH, who will allocate work out proactively across the various teams within their organisation â&#128;¢Team charts provided to MTVH, so we are aware of the different teams and their members across, e.g., Stock Condition, roof drone surveys etc. â&#128;¢A dedicated telephone line for Stock Condition surveys â&#128;¢Ensure the use of mobile devices is possible for any survey â&#128;¢A live central file/shared file/spreadsheet or PowerBi dashboard equivalent, so information can be accessed quickly, and residents' queries can be answered promptly â&#128;¢Effectively work with MTVH's existing asset management software Promaster and Keystone and new Northgate (NEC) â&#128;¢Clear and logical process agreed upon regarding 'no access' to properties â&#128;¢Fortnightly/monthly operational meetings with key personnel consistently attending and updating clients live project spreadsheet on a regular basis â&#128;¢Quarterly Supplier Relationship Management (SRM) meetings with wider organisational stakeholders

Read full description

## CPV classification

Building consultancy services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/bc8e9b0d-1f79-4a58-acaf-ea59af9c927e)

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[Buyer profile Metropolitan Housing Trust Limited: past awards and live tenders](https://tendernation.io/buyers/metropolitan-housing-trust-limited) [Sector More Architecture, engineering & surveying tenders](https://tendernation.io/sectors/architecture-engineering-surveying)

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