Source: https://tendernation.io/opportunities/01a13c9f-45d1-719c-a46d-a5f19cc3eb12/eforms-and-customer-experience-platform

awarded GB restricted procedure Suitable for SMEs

# Eforms and Customer Experience Platform

[Nottingham City Council](https://tendernation.io/buyers/nottingham-city-council)

Pays 59% within 30 days

Estimated value

£81,575

Published

24 Feb 2022

Deadline

Closed

6 Jan 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Government low code Platform, multi-channel, end-to-end, customer experience services and channel shift. Enables self-service, CRM, CXP replacement with CRM-light, case management, Revs and Bens, Council Tax, Benefits, Housing, Housing Rents, NNDR, eForms, mobile offline, secure portals, bookings, SSO, Scanning Kiosk, Alexa, Bots, Mobile App, transactions, and full integrations and work-flow. Procurement run through G-cloud 12.

## CPV classification

Information technology services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/b2c0c129-1a3d-4941-945a-51e80f766901)

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