Source: https://tendernation.io/opportunities/01a13c9e-d592-72b0-a0ce-733f00fb2ae6/supplier-questionnaire-for-multi-occupancy-accessible-transport-moat-services

pending GB open procedure Suitable for SMEs

# Supplier Questionnaire for Multi Occupancy Accessible Transport (MOAT) Services

[Transport for London](https://tendernation.io/buyers/transport-for-london)

Estimated value

£35,000,000

Published

9 Aug 2022

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

This is an opportunity for suppliers to express and respond to a Transport for London (TfL)

questionnaire to help understand the market and supply position for MOAT.

This is not an Invitation to Tender (ITT) only the questionnaire needs to be completed by the

deadline of 26 September 2022 and can be found in the below link.

[procontract.duenorth.com/Advert/Index](https://procontract.duenorth.com/Advert/Index?advertId=feee0273-7e12-ed11-8117-005056b64545)

The London Dial a Ride operation provides ca 1,000,000 trips per year to its customers

across the capital. Part of this, the MOAT requirement, is for one supplier or a small number

of suppliers capable of operating in London to provide driver and vehicle services, with their

own scheduling system as an option, for multi occupancy accessible trips across all 33

London Boroughs. This is fully funded by TfL and will deliver direct to London Dial a Ride's

passengers, who because of their disabilities, are unable to use TfL's standard bus and train

services offering.

Potential suppliers may include but are not limited to: national or local Community Transport

Organizations, Demand Responsive Bus Companies and Commercial Bus Operators. TfL has

a scheduling system and we are happy to explore use of this with bidders.

The services are required to commence from 1 October 2023 which is when the current

contracts will have expired.

Our key objectives for MOAT operations over the next 7 years are:

- Excellent safety and safeguarding procedures
- High levels of customer satisfaction
- High levels of reliability
- A focus on lowering the cost of trip delivery

The vehicles typically used for multi-occupancy services have been raised floor conversions

of:

### Mellor Tucana II

Mercedes Benz Sprinter

### Page 5 to 6

Renault Essential

### VW Crafter LWB

The vehicle specification will be available to download on the Pro Contract Site via the below

link.

Please submit your questionnaire response by 12:00 on Monday 26 September 2022.

[procontract.duenorth.com/Advert/Index](https://procontract.duenorth.com/Advert/Index?advertId=feee0273-7e12-ed11-8117-005056b64545)

London will be split into the following 11 areas;

Area 1 - Brent, Harrow and Northern Hillingdon

### Area 2 - Barnet and Enfield

### Area 3 - Hackney, Haringey and Islington

Area 4 - City, Newham, Tower Hamlets and Waltham Forest

Area 5 - Barking and Dagenham, Havering and Redbridge

### Area 6 - Ealing, Hounslow and Southern Hillingdon

Area 7 - Camden, Hammersmith & Fulham, Kensington & Chelsea and Westminster

### Area 8 - Greenwich, Lewisham and Southwark

Area 9 - Kingston, Lambeth, Merton, Richmond upon Thames and Wandsworth

Area 10 - Croydon and Sutton

### Area 11 - Bexley and Bromley

Please submit your questionnaire response by 12:00 on Monday 26 September 2022.

Read full description

## CPV classification

Transport services (excl. Waste transport)

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/af5dbab0-0177-4f28-abc9-3770deb27954)

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