Source: https://tendernation.io/opportunities/01a13c9b-ee06-7380-94ba-f5fa1057757a/defras-user-centred-design-ucd-capability-partner-2022

awarded GB restricted procedure Suitable for SMEs

# Defra's User Centred Design (UCD) Capability Partner 2022

[Defra Network eTendering Portal](https://tendernation.io/buyers/defra-network-etendering-portal)

Often single bidder

Estimated value

£800,000 to £2,400,000

Published

22 Nov 2022

Deadline

Closed

26 Sept 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Defra's Digital, Data and Technology Services, (DDTS), strategy and cross government service standards, a growing demand for UCD approaches has created the requirement for a specialist supplier to continue the delivery research and design outcomes to underpin a coherent user centred approach to digital services.

In scope are internal and public facing services across Defra, providing evidence-based design decisions that deliver value for both the organisation and users.

This will enable DDTS to continually meet the ambitions set out in its digital and technology strategy, ensuring that Defra meets government service and accessibility standards and takes a consistent user centred approach to research and design. It will ensure users can easily find, use and understand our services, and reduce duplication of effort, cost and pressure on customer contact centres.

Additional information:

Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at [defra.bravosolution.co.uk](https://defra.bravosolution.co.uk)", ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at .

## CPV classification

Information systems or technology strategic review services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/9b315f89-6422-4422-ae78-c1f34e2b5175)

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