Source: https://tendernation.io/opportunities/01a13c99-d470-72d2-930c-a9fd084064df/cbc-1239-t-ae-unified-communications-solution-award

awarded GB open procedure

# CBC-1239-T-AE Unified Communications Solution - AWARD

[Central Bedfordshire Council](https://tendernation.io/buyers/central-bedfordshire-council)

Open field

Estimated value

Not stated

Published

31 Mar 2022

Deadline

Closed

6 Sept 2021

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

The Council (CBC) has adopted flexible working practices and is looking for a Unified Communication solution to support this approach.

You are invited to tender for a 3-year contract for the provision of one (or more) Lots making up the provision and ongoing 3rd line support of a new, cloud based, Unified Communications Solution (UCS) for CBC. The Lots you are invited to tender for that make up this UCS are:

- Lot 1 - Provision of Mobile phone hardware
- Lot 2 - Provision of Mobile voice and data services (via supply of SIMs)
- Lot 3 - Provision and deployment of Session Initiation Protocol (SIP) trunks
- Lot 4 - Provision and deployment of Session Border Controllers (SBC) managed service
- Lot 5 - Provision and deployment of Telephony solution
- Lot 6 - Provision and deployment of Contact Centre solution
- Lot 7 - Provision and deployment of Interactive Voice Response (IVR) solution
- Lot 8 - Provision and deployment of Workforce Management (WFM) solution
- Lot 9 - Provision and deployment of Meeting Room solution

Suppliers may bid for one or more Lots and there is no limit to the number of Lots a supplier can bid for, nor is there any limit on the number of Lots a single supplier may be awarded. Where a supplier is awarded more than one Lot, CBC may combine the Lots into a single contract.

CBC reserve the right not to award any or all Lots.

## CPV classification

Telecommunications services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/8c755a55-e3bb-461e-9c28-27140515fcdb)

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