Source: https://tendernation.io/opportunities/01a13c98-6abe-7290-9260-cb0629421875/income-recovery-assistant-6122 closed GB open procedure # Income Recovery Assistant (6.1.22 [Sandwell Metropolitan Borough Council](https://tendernation.io/buyers/sandwell-metropolitan-borough-council) Estimated value £4,808 to £5,634 Published 6 Jan 2022 Deadline Closed 11 Jan 2022 ## Who can bid - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender ### Income Recovery Assistant Rate of Pay: £10.83 per hour (PAYE) ### Hours: 37 Monday to Friday ### Location: Working from Home Start Date: ASAP, for 12 weeks ### Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: The Service is responsible for the managing, monitoring and recovering arrears of rent and court costs from current and former tenants. You will be a key player in ensuring timely action is taken to manage the universal credit landlord's portal and in applying for managed payments/third party deductions. We are looking for applicant who can demonstrate the following: • One years' experience of working in a busy & challenging office environment • Excellent customer service skills • Highly organised and understand the importance of attention to detail • Ability to use own initiative and to work as part of a team • Experience of working with a number of different ICT packages • Numeracy & Literacy level 2 or equivalent • Knowledge of universal credit would be an advantage Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. Please note this advert is also out with our Master Vendor ### This role falls inside of IR35 You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to [templink\_1@sandwell.gov.uk](mailto:templink_1@sandwell.gov.uk) along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit [in-tendhost.co.uk/sandwellmbc](https://in-tendhost.co.uk/sandwellmbc) to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing Date: Tuesday 11 January 2022 at 17.30pm Additional information: The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit [in-tendhost.co.uk/sandwellmbc](https://in-tendhost.co.uk/sandwellmbc) to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Is a Recurrent Procurement Type? : No Read full description ## CPV classification Supply services of personnel including temporary staff Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/829f2e87-53f5-43da-a2ae-d16b1370b6d6) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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