Source: https://tendernation.io/opportunities/01a13c98-44fd-7305-b9b5-6b406ada55ce/provision-of-microsoft-dynamics-catalyst-and-implementation-partner-via-ccs-rm awarded GB restricted procedure Suitable for SMEs # Provision of Microsoft Dynamics - Catalyst and Implementation Partner via CCS RM6100 Technology Services 3 (Lot 2: Transition and Transformation) [Southend-on-sea Borough Council](https://tendernation.io/buyers/southend-on-sea-borough-council) Estimated value £1,500,000 to £3,000,000 Published 1 Nov 2022 Deadline Closed 4 Mar 2020 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Southend Borough Council (SBC)'s current customer service and self-service platform is now no longer fit for purpose and the contract with the current provider ends in August 2023. SBC wishes to use this opportunity to replace the existing technology with a solution that meets residents' digital empowerment and service needs. Technology is a key enabler to achieving Southend's 2050 outcomes strategy, enables SBC's agreed Future Ways of Working design principles and enables the Council's Executive Team and Cabinet's to undertake their responsibilities. SBC has selected the Microsoft Catalyst programme design route, followed by use of the Microsoft Dynamics platform in order to capitalise on the funding and consultancy support available from Microsoft. The desired outcome of the Catalyst (design) phase of work will be a robust, definitive business case; that includes a solution architecture and financial case with which SBC can use to gain the appropriate internal financial approval and obtain funding. The partner will also make recommendations on any additional licensing requirements, which will be purchased by SBC. The purchase of any additional licenses falls outside the scope of this contract. Following on from the approval of the business case, the partner will assist SBC in delivering our collaborative new state design as per the Catalyst programme output, by implementing the new platform and assisting to realise the benefits that were identified in the business case. The partner will additionally help to encourage the organisational change required for the new processes and culture to be embedded by delivering knowledge transfer to SBC Officers, through the use of appropriate resources and training materials, so that SBC can develop the in-house capability to update and change processes and systems, and onboard new services as and when required. Read full description ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/818ae5a2-b772-4844-86fd-52e6711faf1d) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Southend-on-sea Borough Council: past awards and live tenders](https://tendernation.io/buyers/southend-on-sea-borough-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Preliminary Market Engagement - Corporate Enterprise Resource Planning (ERP) · North East Lincolnshire Borough Council · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a15410-bf5e-72d1-8225-fbabeaba595f/preliminary-market-engagement-corporate-enterprise-resource-planning-erp) [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 2 days left · 21 Oct 2026](https://tendernation.io/opportunities/01a15183-2e23-7066-ba48-4fc2a9243b50/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [License management software package – Dostawa licencji bezpieczeństwa do Systemu DNS · Poczta Polska S.A. · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-20fa-7396-87e7-40ce84cb0f4d/poland-license-management-software-package-dostawa-licencji-bezpieczenstwa-d) [Security software package – Pořízení a implementace integrovaného řešení EDR/XDR a SIEM · Fakultní nemocnice Plzeň · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-1e5d-73ea-989e-b9c221c4c490/czechia-security-software-package-porizeni-a-implementace-integrovaneho-rese) [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 3 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Software package and information systems – Datenerfassungssystem · Dataport AöR · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-43c5-7007-89f5-0ea2d1525f27/germany-software-package-and-information-systems-datenerfassungssystem)