Source: https://tendernation.io/opportunities/01a13c98-2261-7115-9e98-cc99e1c7d92f/nhs-south-yorkshire-icb-doncaster-place-high-intensity-user-support

closed GB open procedure Suitable for SMEs

# NHS South Yorkshire ICB Doncaster Place : High Intensity User Support

[NHS Sheffield CCG](https://tendernation.io/buyers/nhs-sheffield-ccg)

Estimated value

£1 to £580,000

Published

3 Oct 2022

Deadline

Closed

2 Nov 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The NHS Long Term Plan makes a renewed commitment to improve and widen access to care for adults needing mental health support.

The High Intensity User service contributes to the delivery of the NHS Long Term Plan by reducing demand in Urgent and Emergency Care.

As part of the 2019/20 Operational Planning and Contracting Guidance, all health systems in England were advised to implement a High Intensity User service.

Using data from a local ambulance service, High Intensity Users of 999 and frequent attenders to A&E were identified through a range of data sources. From previous work undertaken across the country, it was clear that some individuals had little clinical reason for doing so; others had genuine reason for calling or were highlighted as vulnerable.

Evidence from various pilots across the country suggests that where a service is implemented effectively, it has improved the quality of life for patients, families and serving healthcare professionals. It also supported better care outcomes, safely reduced the utilisation of ambulance resources, A&E attendances, police attendances and hospital admissions, enabling a more cost-effective approach to unscheduled care activity.

## CPV classification

Guidance and counselling services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/8090df98-f3e8-4f09-9726-1cc801a3e3a2)

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