Source: https://tendernation.io/opportunities/01a13c98-0829-7268-9a9b-b41d6f170320/l22097-t-tc-retail-healthcare-concession-2-lots

closed GB restricted procedure Suitable for SMEs

# L22097-T-TC - Retail Healthcare Concession 2 Lots

[London Luton Airport](https://tendernation.io/buyers/london-luton-airport)

Estimated value

£19,000,000 to £22,000,000

Published

2 Dec 2022

Deadline

Closed

13 Jan 2023

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Luton Airport Operations Limited (LLOA) is seeking tender responses for the grant of 2 Retail Concessions:

- Lot 1 An Airside Healthcare Concession (Unit 28) - Concession target commencement date: 01.09.2023

o Variety (range & depth) of different healthcare, suncare, and beauty products across various price points ranging from affordable to aspirational including the latest designer brands

o Variety (range & depth) of travel essentials

o A variety of food and beverage options including sandwiches, crisps, small confectionary and bottled/canned soft drinks

o The ability to deliver airport exclusive products / offers

o Tills - There must be a minimum of 8 tills in the unit

o An adequate number of staff deployed in customer facing roles at all times

o Bold, innovative use of digital assets to enhance the guest experience

- Lot 2 An Airside Healthcare Concession (Unit 7) - Concession target commencement date: 01.06.2023

o Variety (range & depth) of different healthcare, suncare, and beauty products across various price points ranging from affordable to aspirational including the latest designer brands

o Variety (range & depth) of travel essentials

o The ability to deliver airport exclusive products / offers

o Tills - There must be a minimum of 2 tills in the unit

o An adequate number of staff deployed in customer facing roles at all times

o Bold, innovative use of digital assets to enhance the guest experience

Please note that the estimated contract value shown is the total revenue of the contract over a period of 5 Years to the concessionaire. The estimated value paid to London Luton Airport Operations is ?19 mil to ?22 mil over 5 Years.

Additional information: Prospective concessionaires must be able to demonstrate previous experience of similar work and be prepared to provide references.

Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector.

To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at:

[in-tendhost.co.uk/llaol](https://in-tendhost.co.uk/llaol)

All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual.

During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom.

Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button.

Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions.

We accept no liability if you have not expressed an interest in the tender.

Is a Recurrent Procurement Type? : Yes

Read full description

## CPV classification

Retail trade services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7fc961ce-4198-4699-baf6-5050513eff28)

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