Source: https://tendernation.io/opportunities/01a13c97-c5f6-7168-912a-8646b3fc9e46/south-kesteven-dc-integrated-housing-management-system

awarded GB restricted procedure Suitable for SMEs

# South Kesteven DC Integrated Housing Management System

[Welland Procurement Unit](https://tendernation.io/buyers/welland-procurement-unit)

Estimated value

£776,981

Published

19 Apr 2022

Deadline

Closed

24 Jan 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

South Kesteven District Council has tendered for the provision of an Integrated Housing Management solution, run via Further Competition from the Crown Commercial Services Framework RM3821, Lot 2B - Environment and Planning.

The aims/objectives/service priorities for this contract are:

A full CRM (Customer Record Management) dashboard highlighting the customer their tenancies, properties, historic contacts and ongoing cases/needs

Our staff to live view and update details whilst in a tenant's home

Tenants and leaseholders to view their accounts, request repairs, and manage their details from online portals at anytime of the day or night

Our contractors to receive and update works orders and programmes of works via an online contractor portal

Customer complaints, Anti-Social Behaviour cases, to be stored and managed through effective system-based workflows

Real time reporting enabling true business led decisions to be taken

These are just a few benefits that can be realised from procuring and implementing a new Integrated Housing Management System.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7df50b56-ecd9-4af1-acca-57828ce5640a)

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