Source: https://tendernation.io/opportunities/01a13c97-580a-70e3-bdc2-900ff979c137/the-supply-of-a-cisco-webex-contact-centre-and-direct-routing-supporting-infrast

closed GB open procedure

# The supply of a Cisco Webex Contact Centre and Direct Routing supporting infrastructure for Teams Phone

[Bristol City Council](https://tendernation.io/buyers/bristol-city-council)

Often single bidder Pays 92% within 30 days

Estimated value

£4,500,000

Published

23 Mar 2022

Deadline

Closed

6 May 2022

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

Bristol City Council wishes to appoint a provider for the supply of a Cisco WebEx Contact Centre Solution, Microsoft Teams Phone Direct Routing and the supporting SIP Trunking infrastructure. The council is wishing to procure Software as a Service (SaaS) licensing, alongside associated services including but not limited to implementation & support, alongside partner services & provision.

The contract term will be 5 years, with 2x1 year optional extensions.

The period for responses to this tender is 28/03/2022 - 06/05/2022 inclusive.

## CPV classification

Networking, Internet and intranet software package

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7af0766c-61f6-423a-8f1a-d164b8036192)

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