Source: https://tendernation.io/opportunities/01a13c94-b18d-72eb-8caf-cc49503bcd2e/rbkc-website-developments-and-improvements-eoi-2

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closedGBopen procedureSuitable for SMEs

# RBKC - Website Developments and Improvements EOI (2)

[capitalEsourcing](https://tendernation.io/buyers/capitalesourcing)

Estimated value

£150,000 to £480,000

Published

7 Sept 2022

Deadline

Closed

21 Sept 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

The Royal Borough of Kensington and Chelsea wants to meet audience needs more effectively through its website Homepage \| Royal Borough of Kensington and Chelsea (rbkc.gov.uk) The site should meet the Local Government Digital Service Standard, which prioritises understanding user needs through user research and analytics, utilising appropriate tools and systems, making sure users 'succeed first time' and encouraging maximum usage, in line with the Customer Access Strategy.

We are looking to procure a partner with specialist capabilities to assist us with this. There are a number of pieces of work that we will commission as part of this arrangement, with the following being the first two activities.

- Deliver guidance and standards for staff to produce clear, impactful, persuasive and accessible content on the website.
- Produce an approach to website data to enable understanding of user experience, performance of the website (to include content and transactions) enabling the organisation to make decisions and continuously improve.

The Council is ideally seeking to engage with SMEs with relevant experience to discuss what this service may look like. To register your expression of interest kindly register as a supplier on capitalesourcing using the following link and clicking on the blue button titled 'supplier registration'; [capitalesourcing.com/web/login.shtml](https://www.capitalesourcing.com/web/login.shtml)

Once you have registered as a supplier on the portal you will be able to access the opportunity via the second link below;

[capitalesourcing.com/go/4903473301831796CD4E](https://www.capitalesourcing.com/go/4903473301831796CD4E)

If you have any questions, please submit these through the e-tendering portal.

Please note the council reserves the right to amend any details related to this procurement at any time.

Read full description

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/684ed989-8328-4434-977e-3b7be09b8544)

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