Source: https://tendernation.io/opportunities/01a13c93-fb8e-7013-ac1f-17f7afd76c5c/insight-and-performance-programme-kpi-and-metric-definition awarded GB restricted procedure # Insight and Performance Programme KPI and Metric Definition [Department for Work and Pensions](https://tendernation.io/buyers/department-for-work-and-pensions) Often single bidder Estimated value £2,455,845 to £6,665,865 Published 9 Aug 2022 Deadline Closed 28 Jul 2022 ## About this tender The Buyer is facing a significant pressure to stabilise services and improve performance effectivenessin the wake of the pandemic; respond to a surge in demand; and address growing backlogs across productsIn response to this, the Permanent Secretary commissioned the data reviewto better under-stand and identify how the Department can:o allocate resource to meet Buyer's strategic objectives in the most effective way; and o monitor performance, produc-tivity and effectiveness of Buyer service delivery teams. Through the Buyer's discovery and 2 trial Minimum Viable Products (MVPs) the Buyer identified ways to address these gaps which is effective. The components tested in the MVPs have been shown to deliver value to the business. The Buyer now have approval to progress with the Insight and Performance Programme identifying outcome focussed KPIs, delivering the right data and insights to support decision makers across the department. ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/6344565f-bbbb-4cee-86c0-52856649183f) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Department for Work and Pensions: past awards and live tenders](https://tendernation.io/buyers/department-for-work-and-pensions) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [IT services: consulting, software development, Internet and support – L-Bank - Europaweite Vergabe einer KI-gestützten Lösung zur Verarbeitung von Elterngeldanträgen und Nachweisen im Verhandlungsverfahren mit Teilnahmewettbewerb nach VgV · Landeskreditbank Baden-Württemberg - Förderbank - (L-Bank) · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-95b1-7144-aa3a-6e4de7a75864/germany-it-services-consulting-software-development-internet-and-support)