Source: https://tendernation.io/opportunities/01a13c90-cf52-705a-af04-cf58bd5d73d2/pre-market-sounding-claims-handling

closed GB open procedure

# Pre-Market Sounding: Claims Handling

[Bip Solutions Limited](https://tendernation.io/buyers/bip-solutions-limited)

Estimated value

£1

Published

21 Sept 2022

Deadline

Closed

30 Sept 2022

## Who can bid

- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

In considering our future Claims Handling operating environment and the services we are seeking, we have explored a range of options that will allow us to perform our statutory function, while working with one or more service providers to help us deliver an outstanding customer experience. Our preferred approach is one that allows us to retain design and ownership of the processes and technology, with a partner or partners delivering agreed operational outcomes. We are interested to hear from potential service providers on how they might deliver some or all parts of our end-to-end claims handling process - from initial customer contact and application, through data gathering from product providers representatives and customers to process claims, to issuing a decision and processing any post-decision correspondence.

## CPV classification

Financial and insurance services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/4ccb3aeb-6162-4e81-a44a-83eeb75db5c3)

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[Buyer profile Bip Solutions Limited: past awards and live tenders](https://tendernation.io/buyers/bip-solutions-limited) [Sector More Financial & insurance services tenders](https://tendernation.io/sectors/financial-insurance-services)

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