Source: https://tendernation.io/opportunities/01a13c90-1a20-72f5-aaee-ae05e08154d8/enhancement-package-for-crm

awarded GB direct award procedure Suitable for SMEs

# Enhancement Package for CRM

[MCA - Maritime and Coastguard Agency](https://tendernation.io/buyers/mca-maritime-and-coastguard-agency)

Estimated value

£32,652

Published

20 Apr 2022

Deadline

Closed

21 Mar 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

A package of enhancements to the existing Customer Relationship Management (CRM) system that will further customise the features and capability of the CRM based on experience of using the system. This will enable UKSR to improve processes, reduce internal bureaucracy and automate reporting functions.

## CPV classification

IT services: consulting, software development, Internet and support

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/483a38ca-6693-4fcc-880f-598120b2de28)

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