Source: https://tendernation.io/opportunities/01a13c8d-c52b-72a9-8b1a-64d4a205ec37/case-management-solution

closed GB open procedure Suitable for SMEs

# Case Management Solution

[The Royal Borough of Windsor and Maidenhead Council](https://tendernation.io/buyers/the-royal-borough-of-windsor-and-maidenhead-council)

Estimated value

£600,000

Published

11 Jul 2022

Deadline

Closed

26 Aug 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

RBWM requires a functionality rich and reliable SaaS software solution which will support the work of a range of inter-related and stand-alone services which are provided by the various departments from within Royal Borough of Windsor and Maidenhead (RBWM) Council. The software will be used throughout Planning (including Trees, Conservation, Planning Appeals, Enforcement and Building Control); Environmental Health (including Housing (Residential Premises; Housing Surveys; Housing Assistance and HMO Licensing) Commercial Premises and Public Protection); Trading Standards; Licensing; Highways and by the Local Land & Property Gazetteer Custodian (Address Management) as well as the Local Land Charges .

The detailed scope and the range of functionalities required are included in the Specification which is part of the ITT documents.

The initial duration of the contract in the scope of this procurement is 4 years with the provisions for further extensions to cover further 4 years (4+4).

All ITT documents are available on the portal Bravo solution.

### How to Express an Interest in This Tender

Project Ref\_ 800 (Case Management Solution) (ITT ref 1706)

Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal [public.bravosolution.co.uk/web/login.html](https://public.bravosolution.co.uk/web/login.html) and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure).

For further guidance on how to register on The Public Sector Procurement Portal hosted by Bravo Solution you can watch the video available via the following link - [screencast.com/t/o6NHgMNjnf](http://www.screencast.com/t/o6NHgMNjnf?_ncp=1502113290076.897-1) Pl.

Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box.

Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification . You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk on 0800 069 8630 or email 

Additional information: The notice about this procurement has already been published in Find the Tender.

The initial duration of the contract is 4 years and there are provisions for extensions to cover the further 4 years , therefore the potential max duration of the contract is 8 years in total.

Read full description

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/37704925-8304-4956-ba67-0b29710712fd)

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[Buyer profile The Royal Borough of Windsor and Maidenhead Council: past awards and live tenders](https://tendernation.io/buyers/the-royal-borough-of-windsor-and-maidenhead-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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