Source: https://tendernation.io/opportunities/01a13c8b-f828-7054-bbad-ff575512112d/t0325-high-view-customer-survey-continuation-step-2 awarded GB restricted procedure Suitable for SMEs # T0325 High view customer survey continuation - step 2 [Highways England](https://tendernation.io/buyers/highways-england) Estimated value £216,833 Published 8 Jun 2022 Deadline Closed 25 May 2022 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender Customer insight forms the bedrock of Customer Service Strategy with insights products playing the voice of the customer back to the business and enabling us to understand our customers and their needs and tailor our service delivery appropriately. Highview is one of a suite of tools that we use to deliver customer insights - the others are the Customer panel and the Behavioural Insight. The monthly on-line customer insight survey (Highview) has been in operation for three years. It has a sample size of c21,000 respondents annually which enables the organisation to benefit from data about the journey experience of people using the Strategic Road Network(SRN) at national and regional/scheme level. This is used to shape service delivery and investment decisions and to understand our users needs, preferences and priorities and to help track performance in relation to our customers. ## CPV classification Research and development services and related consultancy services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/2ac4667f-8e5b-40ca-b68c-3fb3a5d5ae9d) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Highways England: past awards and live tenders](https://tendernation.io/buyers/highways-england) [Sector More Research & development tenders](https://tendernation.io/sectors/research-development) ## More tenders like this [NCC1999 NE Rural Growth Programme Evaluation · Northumberland County Council · 22 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a154e4-464d-73d3-9c3e-e81aa703d9f0/ncc1999-ne-rural-growth-programme-evaluation) [Nature recovery and intangible cultural heritage · Natural England · 25 days left · 12 Nov 2026](https://tendernation.io/opportunities/01a154e4-4787-7110-ab3a-3a405c46164b/nature-recovery-and-intangible-cultural-heritage) [Local Government Data Sharing Playbook: Multi-Agency Sharing in Children’s Social Care · Improvement and Development Agency for Local Government (IDeA) · 21 days left · 9 Nov 2026](https://tendernation.io/opportunities/01a154e4-4947-728c-ad83-59c066944fda/local-government-data-sharing-playbook-multi-agency-sharing-in-childrens-socia) [Specialist Advice/Advisor Service for Gloucestershire’s Advanced Engineering and Manufacturing Sector · Tewkesbury Borough Council · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15476-6446-722b-9ec6-44e39018b2f6/specialist-adviceadvisor-service-for-gloucestershires-advanced-engineering-and) [Research and development services and related consultancy services – Forschungsprojekt - DZSF - Mobilitätskettenanalyse - Wie Verkehrsdaten den ländlichen Schienenverkehr stärken können · Eisenbahn-Bundesamt · 100 days left · 27 Jan 2027](https://tendernation.io/opportunities/01a15183-2140-73b5-8807-5ad43f7122d9/germany-research-and-development-services-and-related-consultancy-services-f) [Research and development services and related consultancy services – Begleitforschung Städtebauförderung - Wissenstransfer: Anwendungsleitfaden des Bundes zur Praxis Städtebauförderung · Bundesinstitut für Bau-, Stadt- und Raumforschung (BBSR) im Bundesamt für Bauwesen und Raumordnung (BBR) · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4375-730a-9135-c6d6d211cb68/germany-research-and-development-services-and-related-consultancy-services-b)