Source: https://tendernation.io/opportunities/01a13c8a-7871-739a-938f-e92deabfe496/ra318539-mitel-maintenance-support-contract closed GB open procedure Suitable for SMEs # RA318539 - Mitel Maintenance Support Contract [City of Wolverhampton College](https://tendernation.io/buyers/city-of-wolverhampton-college) Open field Estimated value Not stated Published 26 May 2022 Deadline Closed 6 Jun 2022 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender City of Wolverhampton College Supplier Brief ### Background of the Requirement The City of Wolverhampton College is seeking a Mitel accredited supplier to provide a Hardware Support Service for three Mitel 3300 MXe controllers. The controllers are located across the College's three main campuses in Wolverhampton: ### Paget Road Campus, WV6 0DU Wellington Road Campus, WV14 6BT ### Metro One Campus, WV1 3AH The maintenance contract is to be let for 1 year start date 1 June 2022. Suppliers are asked to provide details of their Mitel accreditations. Suppliers are asked to provide two proposals for consideration based on two levels of support: - 8 x 5 x 4 4 hour Fix - Engineer to arrive onsite with parts and to restore the service within 4 business hours of the call being logged. - 8 x 5 x NBD Fix - Engineer to arrive onsite with parts and to restore the service before the end of the next business day (NBD) after the call being logged Please insert a one year price into the pricing schedule on each line. Suppliers are also asked to provide details of the current resolution statistics and achievement rates against SLA. All hardware is 10 years old. - To access this competition: login to [suppliers.multiquote.com](https://suppliers.multiquote.com) and view the opportunity RA318539. Not registered on MultiQuote - visit [suppliers.multiquote.com](https://suppliers.multiquote.com) then register and quote RA318539 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230. Read full description ## CPV classification Radio, television, communication, telecommunication and related equipment Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/1fdfd8f3-67e2-4aac-a21a-dc89116a581a) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile City of Wolverhampton College: past awards and live tenders](https://tendernation.io/buyers/city-of-wolverhampton-college) [Sector More Telecoms & broadcasting equipment tenders](https://tendernation.io/sectors/telecoms-broadcasting-equipment) ## More tenders like this [Network equipment – Zakup urządzeń umożliwiających uruchomienie modeli sztucznej inteligencji · Komenda Główna Policji · 9 days left · 27 Oct 2026](https://tendernation.io/opportunities/01a15183-1c3f-7180-bda2-39e35856c903/poland-network-equipment-zakup-urzadzen-umozliwiajacych-uruchomienie-modeli) [Network equipment – revitalizacija sigurnosne I mrežne infrastrukture FAZA II -2026 · PLINACRO d.o.o. · 8 days left · 26 Oct 2026](https://tendernation.io/opportunities/01a15183-2a2f-71ae-813f-c6a525a7b2ef/croatia-network-equipment-revitalizacija-sigurnosne-i-mrezne-infrastrukture) [Network infrastructure – Rahmenvereinbarung zur Lieferung und Service von HPE Server-, SAN und Speicherstrukturen · Charité - Universitätsmedizin Berlin · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-c512-72a8-abeb-a947b01f1c4c/germany-network-infrastructure-rahmenvereinbarung-zur-lieferung-und-service) [Network infrastructure – INFRASTRUCTURA FIBRA OPTICA · Ministerul Apararii - Unitatea Militara 02133 · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-1383-70c0-a453-3a8ce5edfb88/romania-network-infrastructure-infrastructura-fibra-optica) [Network equipment – DNS - Firewallová a NGFW řešení a související služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-2821-72c5-9be3-f18d626fe0ee/czechia-network-equipment-dns-firewallova-a-ngfw-reseni-a-souvisejici-sluz) [Network equipment – 2026-155 Subministrament d’equipament de seguretat perimetral i serveis per protegir els elements de TI hostatjats als centres de procés de dades (CPD) i equipament IOT de l’Hospital Clínic de Barcelona. · Consorci Hospital Clínic de Barcelona (HCB) · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-2c8e-7273-967c-c73da289ab4d/spain-network-equipment-2026-155-subministrament-dequipament-de-seguretat-p)