Source: https://tendernation.io/opportunities/01a13c8a-56d6-70ad-8058-a4158ebb07c7/incident-management-software awarded GB open procedure # Incident Management Software [London Borough of Waltham Forest](https://tendernation.io/buyers/london-borough-of-waltham-forest) Estimated value £140,000 Published 28 Feb 2022 Deadline Closed 8 Mar 2022 ## Who can bid - Open procedure Anyone can submit a full tender; there is no shortlisting stage. ## About this tender The contract requires contractors to deliver a software fit for purpose within the Waltham Forest Control Centre and Incident Management team. The purpose is to ensure the efficient management of incidents within the Borough. This is critical to inhouse delivery of major and critical incidents. The software needs to: • Improve Incident Response Times To provide the Borough with an efficient way of handling major incidents that will rationalise the process and give staff more time to concentrate on the event that is occurring. • Target individuals, groups, or use dynamic rules to reach the right people To communicate the incidents and the threat of incidents to the right people in a timely manner. • Easy to use To automate event communications, giving the relevant information to the right people when required. • Ability to receive information via an App/Email/SMS/Mobile and Landline, also capable of posting to social media sites Enable the staff to map events in locations within the Borough Allow the viewing of mapped assets in relationship to threats/events. • Audit trail Record the responses to incident notifications and therefore track when responses were received • Document Management Enable all Business Continuity plans to be stored in the system, thereby allowing staff access to the information they need without contacting the Crisis Management team. Read full description ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/1f104b80-1f61-4db6-aa02-7a91c09efd93) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile London Borough of Waltham Forest: past awards and live tenders](https://tendernation.io/buyers/london-borough-of-waltham-forest) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Registration Services Booking and Management System · Herefordshire Council · 27 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a14571-36b1-7388-87a9-27c78a201aee/registration-services-booking-and-management-system) [Fleet Management System · North East Derbyshire District Council · 26 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a14495-83e7-7347-bd5f-302d644ecdf8/fleet-management-system) [The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider · South Yorkshire Mayoral Combined Authority · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a14427-96da-72c9-813b-873ea7454e67/the-peoples-network-e-bikes-customer-subscription-service-technology-and-fl) [Supply, Installation, Testing and Commissioning of Asset Performance Management System (APMS) in PESCO Bannu & Dera Ismail Khan Operation Circles Khyber Pakhtunkhwa Province · Peshawar Electric Supply Company · 51 days left · 8 Dec 2026](https://tendernation.io/opportunities/01a13e41-035c-7095-8855-8913fea8b965/supply-installation-testing-and-commissioning-of-asset-performance-management) [Software package and information systems – mixto de suministro suscripción Plataforma tecnológica de gestión de contenidos para gestión centralizada portales y páginas web para la Red Provincial de Comunicaciones de la Diputación de Almería, en modalidad de SAAS, con hosting y mantenimiento · Junta de Gobierno de la Diputación Provincial de Almería · 27 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a1420f-fe17-71a2-baf7-3a729fddc417/spain-software-package-and-information-systems-mixto-de-suministro-suscripci) [Medical software package – Zakup oprogramowania do zarządzania Zakładem Patomorfologii Katowickiego Centrum Onkologii · Katowickie Centrum Onkologii · 5 days left · 23 Oct 2026](https://tendernation.io/opportunities/01a1420f-ff10-711e-b196-4735827541f2/poland-medical-software-package-zakup-oprogramowania-do-zarzadzania-zakladem)