Source: https://tendernation.io/opportunities/01a13c8a-4798-7259-acac-ecb09052fc54/customer-satisfaction-surveys-for-cottsway

closed GB open procedure Suitable for SMEs

# Customer satisfaction surveys for Cottsway

[Cottsway Housing Association Limited](https://tendernation.io/buyers/cottsway-housing-association-limited)

Estimated value

Not stated

Published

14 Jan 2022

Deadline

Closed

11 Feb 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys:

• Star (perception) survey

• StarT (transactional) surveys to include repairs, lettings, ASB, complaints and contact centre

• New Build satisfaction survey.

Additional information: You will be required to submit a proposal via In-tend by Friday 11 February 2022. All tenders should be completed using the Intend procurement system operated by Cottsway.

Written tenders sent by other means will not be accepted.

If you are not registered on In-tend you will need to register using the following link [in-tendhost.co.uk/cottsway/aspx/Home](https://in-tendhost.co.uk/cottsway/aspx/Home)

Is a Recurrent Procurement Type? : No

## CPV classification

Telephone survey services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/1e85a430-3bfd-48fe-bd1c-f6ee5f9021a4)

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[Buyer profile Cottsway Housing Association Limited: past awards and live tenders](https://tendernation.io/buyers/cottsway-housing-association-limited) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

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