Source: https://tendernation.io/opportunities/01a13c8a-2ffe-73e4-9204-58787e82d648/audience-insight-research

closed GB open procedure Suitable for SMEs

# Audience Insight Research

[BFI](https://tendernation.io/buyers/bfi)

Open field

Estimated value

£65,000

Published

13 Jul 2022

Deadline

Closed

2 Aug 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The British Film Institute (the 'BFI') is seeking to appoint a supplier to manage a year-long research project into the audiences who engage with the BFI's public offer. This should encompass a quantitative tracking survey that will provide key metrics on audiences across five different touchpoints and additional qualitative 'deep dives' into particular areas of focus that need more analysis. The touchpoints are a mixture of digital and in-person experiences. A key outcome of this research is to understand the audiences both in-person and online and how they differ.

### BACKGROUND

The BFI regularly conducts research amongst its constituent audiences and consumers in order to measure and evaluate reach and diversity.

As part of our future plan and our focus on two core areas for transforming access - diversifying audiences and growing our digital platforms - we have identified two major areas that we now seek to address with a new programme of audience research that will provide the BFI with insight that can be utilised for decision making.

### SERVICE REQUIREMENT

The BFI's primary objective is quantitatively to profile and build a picture of its audience engagement across five key touchpoints in order to better understand:

o the socio-demographic profile of our audiences

o the frequency of their engagement and type of engagement

o the motivations behind their most recent engagement

o the impact of their experience with the BFI

o their un-met needs

o their loyalty and intentions to continue with subscription-based elements (BFI membership, BFI Player, Sight and Sound magazine)

o their brand perception of the BFI

The following list represents the five main touchpoints for which we wish to collect data. Some of these are overlapping e.g., visitors to the Southbank may well have used BFI Player or engaged on BFI social media platforms;

o the BFI London Film Festival

o the BFI Flare Film Festival

o BFI Player and free video-on-demand (VoD)

o BFI Southbank venue and/or BFI IMAX

o Social media

Full details are set out in the Invitation to Tender document.

The tender deadline is 12:00 noon on 2 August 2022.

Additional information:

To take part in this tender, please visit our website, at [in-tendhost.co.uk](https://in-tendhost.co.uk/bfi/aspx/Tenders/Current) , where you will need to register, if you haven't already, and express an interest in this opportunity to access the relevant documents. Please note expressions of interest will only be accepted via the portal.

Is a Recurrent Procurement Type? : No

Read full description

## CPV classification

Market research services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/1e12cfe7-ea71-4ef0-ac34-71bd7e76cbe2)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile BFI: past awards and live tenders](https://tendernation.io/buyers/bfi) [Sector More Business services tenders](https://tendernation.io/sectors/business-services)

## More tenders like this

[Printing and distribution services – SGCD53\_MARCHE\_ELECTIONS\_BRGE · Préfecture de la Mayenne · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7726-73f4-bb67-b3121363d6bf/france-printing-and-distribution-services-sgcd53-marche-elections-brge) [Business travel services – Rahmenvertrag Bearbeitung von Reisekostenabrechnungen nach BRKG · GSI Helmholtzzentrum für Schwerionenforschung GmbH · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-cd6e-73e4-b6e8-3954e5689021/germany-business-travel-services-rahmenvertrag-bearbeitung-von-reisekostenab) [Photocopying services – Externe printdiensten · VZW Sint-Paulusschool · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a15183-34d8-71be-840d-38bf2a8bcc92/belgium-photocopying-services-externe-printdiensten) [Supply services of personnel including temporary staff – Diák- és nyugdíjas munkaerő biztosítása NTH (376) · NTH Nemzeti Tőkeholding Zrt. · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-76f6-70c4-823e-7b614dada7b3/hungary-supply-services-of-personnel-including-temporary-staff-diak-es-nyug) [Interpretation services – Tolktjänster · Stockholms läns sjukvårdsområde · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4e9a-70dc-8b27-e3d274e53dc5/sweden-interpretation-services-tolktjanster) [Graphic design services – MAGAZINE DES PAYS DE LA LOIRE - LOT1 MISE EN PAGE · Région des Pays de la Loire · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-cd94-7139-b774-287bdb24987c/france-graphic-design-services-magazine-des-pays-de-la-loire-lot1-mise-en)
