Source: https://tendernation.io/opportunities/01a13c89-aea4-7140-84b2-029d172fdd28/provision-of-sheltered-housing-call-monitoring-welfare-check-call-and-responde

closed GB open procedure Suitable for SMEs

# Provision of Sheltered Housing: Call Monitoring, Welfare Check Call and Responder service

[Reading Borough Council](https://tendernation.io/buyers/reading-borough-council)

Estimated value

Not stated

Published

23 Sept 2022

Deadline

Closed

31 Oct 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Proposals are invited for the provision of an Alarm Receiving Centre (ARC) to provide:

- 24/7 emergency alarm (warden call) monitoring service
- Daily welfare check calls - weekends, bank holidays and office closures
- Site responder service

across the portfolio within the sheltered housing service.

We are seeking an interim 2-year support contract to commission an ARC.

The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include:

o General Sheltered

o Cedar Court Sheltered Extra Care scheme

o Phoebe Cusden House.

Each site within the sheltered housing service has a Tunstall Communical Connect system, and across the service there are 654 connections.

RBC's detailed requirements are defined in the Specification at Schedule 1.

Additional information: [in-tendhost.co.uk/readingbc/aspx/Home](https://in-tendhost.co.uk/readingbc/aspx/Home)

Is a Recurrent Procurement Type? : No

## CPV classification

Social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/1a91e29e-4def-4688-b30e-bdc97b9e976c)

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