Source: https://tendernation.io/opportunities/01a13c89-2622-72d1-8ec7-272eb8339715/short-term-assistance-service

awarded GB open procedure Suitable for SMEs

# Short Term Assistance Service

[Durham County Council](https://tendernation.io/buyers/durham-county-council)

Estimated value

£740,000 to £768,000

Published

20 May 2022

Deadline

Closed

20 Jun 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Contract for Short Term Assistance Service to be accessed by adult service users ("the Contract") for Durham County Council and affiliated bodies.

The Short Term Assistance Service (STAS) will provide assistance for three main elements:

â&#128;¢ Support with Admission Avoidance / Hospital Discharge (Intermediate Care)

â&#128;¢ Provide a bridging service (when a domiciliary or reablement care package cannot start on the date required)

â&#128;¢ Carers Emergency Support to deliver replacement care in an unpaid carer emergency

Please access the tender documentation for free for full details of the specification and requirements via the NEPO

Procontract [nepo.org](https://www.nepo.org) ([nepo.org](https://www.nepo.org)) ([nepo.org](https://www.nepo.org) ([nepo.org](https://www.nepo.org))) website and access the

tender using DN609665.

If you have any problems accessing the documents via the system please contact the NEPO helpdesk as detailed below.

The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis.

Please use the method below that is appropriate to the issue that you are experiencing.

â&#128;¢ Proactis Supplier Support Helpdesk Ticketing System ([proactis.kayako.com](http://proactis.kayako.com) ([proactis.kayako.com](http://proactis.kayako.com))) -

To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information,

accessing the tender, etc.

â&#128;¢ Email () - To be used in same way as ticketing system. Any emails to this address

will auto-log a support ticket on Proactis Supplier Support Helpdesk

Read full description

## CPV classification

Health and social work services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/16cf7af3-e3b4-4717-8259-b8cdb6df1015)

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[Buyer profile Durham County Council: past awards and live tenders](https://tendernation.io/buyers/durham-county-council) [Sector More Health and social work tenders](https://tendernation.io/sectors/health-social-work)

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