Source: https://tendernation.io/opportunities/01a13c88-21a4-7144-9124-672a2b1b246c/ehrc-1920-42-finance-systems-licensing-and-support

awarded GB open procedure Suitable for SMEs

# EHRC 1920-42 Finance Systems' Licensing and Support

[Equality and Human Rights Commission](https://tendernation.io/buyers/equality-and-human-rights-commission)

Estimated value

£90,000 to £220,000

Published

20 Mar 2020

Deadline

Closed

15 Apr 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Commission is seeking to engage a suitably qualified and experienced Contractor to provide licensing and support services for its finance systems. Services will include and not be limited to software training, best practice advice and guidance about upgrading and patching. The Contractor will also source software patches and provide timely notifications regarding systems' maintenance. Support extends to the Commission's in-house ICT Service Desk acting as a second and third line support service. Consequently the Contractor can expect to have contact with the Commission's IT department as well as the Finance department's users.

Additional information:

The COVID-19 outbreak has given rise to an urgent need to provide support and licensing to its Finance systems to ensure business continuity. This does not give the Commission sufficient time to comply with the standard open procedure timescales for this procurement. The Commission considers this to be a state of urgency which it has duly substantiated. Accordingly the Commission is using accelerated time limits permitted under the Public Contracts Regulations 2015 (regulation 27(5) for the open procedure in respect of this procurement.

## CPV classification

System and support services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/0fadf96e-f737-4ba7-b144-5c6656e4c19c)

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