Source: https://tendernation.io/opportunities/01a13c86-1618-7051-9423-417625a3071d/the-supply-of-crm-software-and-configuration-services-to-support-the-transformat awarded GB restricted procedure Suitable for SMEs # The Supply of CRM Software and Configuration Services to Support the Transformation of Student Acquisition [The University of Birmingham](https://tendernation.io/buyers/the-university-of-birmingham) Estimated value £4,500,000 Published 5 Jul 2022 Deadline Closed 28 Jan 2022 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The University of Birmingham invites tenders for supply of Customer Relationship Management (CRM) software and associated configuration services to support the transformation of the student acquisition process and experience. The solution will replace several tools and technology used to support student attraction, application, and conversion activities across the entire education portfolio. At the heart of our ambition lies a desire to take full advantage of the latest marketing and process automation opportunities available within a modern CRM solution while also providing our staff and prospective students an efficient and effective user experience. Key areas of activity included within the scope of requirements include marketing, campaigns, events, stakeholder engagement, enquiry management, application processing and admissions. It is envisaged that the University will create an internal product team to work alongside the successful supplier to rollout and continually iterate upon an initial configuration of a solution that has the potential to become an institution wide CRM platform. We would therefore welcome the opportunity for potential suppliers to engage with us to refine these requirements through competitive dialogue. ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/01a65552-fbed-45f5-902d-1e1191bcd8f7) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile The University of Birmingham: past awards and live tenders](https://tendernation.io/buyers/the-university-of-birmingham) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Servers – Dodávka Cisco Catalyst Center · Ústav organické chemie a biochemie AV ČR, v. v. i. · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-9f50-7023-a3e7-14aa2b5fbe03/czechia-servers-dodavka-cisco-catalyst-center) [IT software package – Dostawa pakietów subskrypcji Microsoft albo pakietów równoważnych · Państwowa Inspekcja Pracy Główny Inspektorat Pracy · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a156a9-98e4-702f-a918-9b94f1198862/poland-it-software-package-dostawa-pakietow-subskrypcji-microsoft-albo-pakie) [Software package and information systems – AutoDesk Lizenzen · Hamburger Energienetze GmbH · 25 days left · 13 Nov 2026](https://tendernation.io/opportunities/01a156a9-63e1-72f3-8854-0907e37f21fa/germany-software-package-and-information-systems-autodesk-lizenzen) [Software package and information systems – System wykrywania anomalii w ruchu SMTP w oparciu o Self-Learning AI · Narodowy Bank Polski · 31 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a156a9-6291-7294-b080-d589aa9cf0c0/poland-software-package-and-information-systems-system-wykrywania-anomalii-w) [Software package and information systems – Smart život a služby v meste Liptovský Mikuláš · Mesto Liptovský Mikuláš · 22 days left · 10 Nov 2026](https://tendernation.io/opportunities/01a156a9-8b56-73a0-8eb6-a47a2de359b0/slovakia-software-package-and-information-systems-smart-zivot-a-sluzby-v-mes) [Servers – Ausschreibung CITRIX Wartungsverlängerung ab 2027 · Hannoversche Informationstechnologien AöR / hannIT · 4 days left · 23 Oct 2026](https://tendernation.io/opportunities/01a156a9-615c-713f-93e6-da09a76b2c98/germany-servers-ausschreibung-citrix-wartungsverlangerung-ab-2027)