Source: https://tendernation.io/opportunities/01a13c84-cbcf-7390-9c1a-826ad52c5d5b/sustained-support-for-access-pass-holder-information-distribution-system-aphids pending GB open procedure Suitable for SMEs # Sustained Support for Access Pass Holder Information Distribution System (APHIDS [Atamis Ltd](https://tendernation.io/buyers/atamis-ltd) Open field Estimated value Not stated Published 13 Sept 2021 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Home Office (HO) intends to undertake a procurement process to appoint a suitable body to manage, operate and administer a Sustained Support for Access Pass Holder Information Distribution System (APHIDS). The provider will be responsible for providing support, maintenance, and evergreening of the service to maximise value for money. APHIDS is hosted on the Home Office AWS Application Container Platform (ACP). The supplier will need to engage regularly, and work closely, with the Home Office ACP team, for all deployments and updates to both the non-production and production environments. The APHIDS support service will need to be scalable and provide capacity for expansion, supporting up to 1000 unique users with the capacity to enable up to 58 concurrent data uploads from data providers with no noticeable performance degradation. The supplier is required to on-board to the authorities ITSM tooling and work within the defined ITIL processes to provide the required support service and manage incidents, have processes in place for secure development, continuous integration/deployment and DevSecOps, software maintenance, configuration and change management, incident and problem management, data sanitisation and continuous improvement. Additional information: The Authority will be using Home Office's eSourcing Portal Jaggaer to manage expressions of interest and all communications will be made through the Portal. Please register your Company's contact details by logging on to the home page: [homeoffice.app.jaggaer.com/web/login.html](https://homeoffice.app.jaggaer.com/web/login.html) if you're not already on the system. Once registered please email to confirm your registration, adding 'Sustained Support for Access Pass Holder Information Distribution System (APHIDS)' as the subject. Interested suppliers will be required to sign a Non-Disclosure Agreement (NDA) after which the Service Requirements will be made available to them (see attachment). The completed NDA must be sent to early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliersThis Prior Information Notice is for information only and is not a call for competition. The HO reserves the right not to enter a formal procurement process and not to award contract(s). Accordingly, the Authority will not be liable for any bid cost, expenditure, work or effort incurred by a provider in acting on the basis of this notice.Please respond directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section. Read full description ## CPV classification Technical support services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/f7c25b44-b65f-4da1-a6a3-059751505ead) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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