Source: https://tendernation.io/opportunities/01a13c83-adf4-7220-96c5-1b8a3444465a/wp3652-unified-support-agreement

awarded GB restricted procedure Suitable for SMEs

# WP3652 - Unified Support Agreement

[Walsall Metropolitan Borough Council](https://tendernation.io/buyers/walsall-metropolitan-borough-council)

Estimated value

£132,502

Published

15 Mar 2021

Deadline

Closed

25 Feb 2021

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Walsall Council is seeking a single comprehensive modern support solution covering Microsoft cloud platforms.

The support agreement shall:

â&#128;¢ give the Council direct access to Microsoft Support Services which will respond to critical issues within 30 minutes

â&#128;¢ provide for a Strategic Technical Advisor who will help us to get the most value from our existing and future investment in Microsoft technology

â&#128;¢ give as needed advisory services

â&#128;¢ provide on-demand risk assessment tools and education workshops

â&#128;¢ provide x4 embedded services/proof of concept/pilots during the 12 month agreement

## CPV classification

Information technology services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/efe08eab-b352-4197-a904-d73402074af1)

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[Buyer profile Walsall Metropolitan Borough Council: past awards and live tenders](https://tendernation.io/buyers/walsall-metropolitan-borough-council) [Sector More IT services tenders](https://tendernation.io/sectors/it-services)

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