Source: https://tendernation.io/opportunities/01a13c80-9283-724f-814b-983d6ef103fd/single-source-framework-it-management-services [Skip to main content](#main-content) closedGBrestricted procedureSuitable for SMEs # Single Source Framework - IT Management Services [Exceeding Limited](https://tendernation.io/buyers/exceeding-limited) Estimated value £1,300,000 Published 16 Mar 2021 Deadline Closed 15 Apr 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Sets up a framework Winning a place does not guarantee work: contracts are awarded later as call-offs, and the list usually stays closed for years. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender Wellspring wishes to procure a Single Source Framework Agreement - only one Tenderer shall be successful in this procurement exercise. We are seeking a support provider who can: • Undertake due diligence of all existing (and new) academy IT services (network infrastructure, security, server infrastructure, connectivity etc.) in line with Trust service standards. • Update and maintain a multi-year development plans including academy development plans that meets our curriculum needs and aligns with the Trust Digital Strategy. • Take full responsibility for the complete management of IT/Digital Technologies, this includes but is not limited to: o Core Server Infrastructure. o Wired/Wireless Networking Infrastructure. o Cyber Security services. o Remote working and resilience. o End User client devices (Including but not limited to: Mobile Phones, Tablet Devices, Laptops, PCs...). o Operating Systems, Patch Management & Installed User Applications. o Print & Copier Management. o On Premise & Cloud Data Storage & Backups. o On Premise & Cloud Productivity & Identity Access Management Suites (Office 365 / GSuite for Education) o Other Teaching and Learning technology (Including but not limited to: Virtual Reality Headsets, Immersive Interactive Zones and Assistive Technology Access Tools). o Disaster recovery strategy planning and implementation. • Provide a solution that is easy to manage both commercially and operationally. • Provide & manage robust, reliable and secure IT systems that conform to industry best practice and meet statutory legal requirements. • Provide a flexible approach to future requirements, changes in the IT landscape and working practices. • Guarantee and evidence a robust SLA, monitoring and Escalation Processes will be implemented and reported on monthly, with regular performance reviews. • Bring additional value add to the Single Source Framework Agreement, seeking out new technologies for our academies, introducing us to likeminded organisations and engaging new suppliers. • Taking additional products and services from order to in service in a cost and time effective manner All procurement documents can be accessed via the procurement portal :- [exceedingsourcing.marketdojo.com](https://exceedingsourcing.marketdojo.com/users/current_opportunities) Additional information: [exceedingsourcing.marketdojo.com](https://exceedingsourcing.marketdojo.com/users/current_opportunities) Please use the link to access all documents relating to this tender opportunity Read full description ## CPV classification Computer facilities management services Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/d8833e33-259e-4292-b198-6c58b34350b9) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. 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