Source: https://tendernation.io/opportunities/01a13c7d-c502-7057-ba02-3952beca96df/pin-grenfell-housing-services pending GB open procedure Suitable for SMEs # PIN Grenfell Housing Services [capitalEsourcing](https://tendernation.io/buyers/capitalesourcing) Estimated value Not stated Published 2 Nov 2021 Deadline Rolling deadline ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Royal Borough of Kensington and Chelsea is looking to procure a high-profile arrangement to deliver a back up (resilience) responsive repairs service to an in house DLO team, selected planned and preventative maintenance (PPM) to 6 freehold blocks within the portfolio, cleaning & grounds maintenance to these freehold blocks and an overarching out of hours contact point for the 140 properties occupied by former residents of Grenfell Tower and Walk. The purpose of this service is to provide an out of hours solution to manage delivery of repairs for the residents in these properties, resilience maintenance, planned and preventative maintenance (to the freehold owned blocks within the portfolio), cleaning and grounds maintenance (to the freehold blocks within the portfolio) and any remedial repairs across the piece. The contract is for 140 properties across the borough housing former residents of Grenfell Tower and Walk which require a high level of bespoke service. It is anticipated that this service will be measured on the basis of the customer experience and good data monitoring practices, demonstrating the service meets residents' variety of needs, within a timely manner. The properties covered are those which have been acquired by the Council since 2017 for resident's needs. As such, they are a mixture of new build properties and street properties. The repairs requirements are varied across the patch and therefore any provider must be confident that they could deliver a consistent repairs service through their supply chain or directly. Due to the relatively small numbers but high profile of residents, we are looking for an operator who can manage, allocate and deliver out of hours requirements for these residents, alongside the repairs service which is offered in core hours. The service focuses on providing an exceptional, bespoke and specialist service to these residents both in and out of hours, with a need to deliver the best repairs possible for the clients. Additional information: The Council is ideally seeking to engage with SMEs with relevant skills and experience to discuss what this service may look like. A market engagement activity will be organised after the PIN notice period has expired. The session will provide an opportunity to explore what interest there is in bidding for this project, review key aspects of the service and refine our approach and the tender specification. To register your expression of interest kindly visit our e-tendering portal; [capitalesourcing.com](https://www.capitalesourcing.com) and search for the following reference: RBKC\_1721 - Grenfell Housing Services (Pre-Tender Market Engagement) by 10:00am on 23rd November 2021. If you have any questions prior to the event please submit these through the e-tendering portal. Read full description ## CPV classification Repair and maintenance services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/c305ad61-87cb-4571-aa56-b4be4cb1b395) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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