Source: https://tendernation.io/opportunities/01a13c7c-adb4-71df-9d8c-b43c594724bb/consultancy-service-to-support-the-refinement-and-implementation-of-the-in-house

awarded GB open procedure Suitable for SMEs

# Consultancy service to support the refinement and implementation of the in-house extra care scheme at Charlie Ratchford Court

[London Borough of Camden Council](https://tendernation.io/buyers/london-borough-of-camden-council)

Estimated value

£59,000 to £60,000

Published

21 Jan 2021

Deadline

Closed

22 Jan 2021

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Charlie Ratchford Court is currently being constructed as part of the Council's Community Investment Programme (CIP) and located on Crogsland Road in Chalk Farm. It will house 38 independent flats (32 one-bed and 6 two-bed) for up to 44 people with social care needs. A large ground floor space will include an in-house cafÃ© and activity space, which can be used by tenants and the community to come together. Construction was due to complete in October 2020 with the scheme opening to tenants in January 2021, but there will be a delays to both the construction and the service development due to the Covid-19 lockdown.

In February 2020, Camden Council's Cabinet agreed for the extra care scheme at Charlie Ratchford Court to be delivered in-house. In order to improve people's resilience, health and wellbeing outcomes, help them retain independence and support them to focus on 'what matters' to them, a new model of care has been developed. The components of this innovative model have not been delivered together in a single setting in the UK or elsewhere, and do not currently feature in extra care. The key innovation is the introduction of small tenant-focused teams directly employed by the Council, who are less tied to 'time and task' than traditional extra care models, will manage their own time by mutual agreement with tenants and can work in a 'strength based' way. In-house delivery will allow the Council to 'test and learn' as the model is developed to improve outcomes for residents, which can be replicated in further schemes. It will also allow the Council to adapt the model as tenants' needs change over time.

Specifically these consultants will support the Council to:

Refine the operational model developed thus far, as outlined in the Cabinet report.

Support the implementation process, including recruitment of tenant-focused staff, staff induction, use of technology, operation of the ground floor space and informal intergenerational support to tenants.

Read full description

## CPV classification

Social research services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/ba0fec79-4d8c-4a78-a43d-7408775c9ae9)

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