Source: https://tendernation.io/opportunities/01a13c7a-b099-719d-864c-6507fd010d15/income-maximisation-project closed GB open procedure Suitable for SMEs # Income Maximisation Project [Thirteen Housing Group Ltd](https://tendernation.io/buyers/thirteen-housing-group-ltd) Estimated value Not stated Published 17 Nov 2021 Deadline Closed 20 Dec 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender At Thirteen, we've been working to help improve the lives of people in our neighbourhoods for years. We provide our customers with homes, support and opportunities to grow. We own and manage 35,000 properties across the North East and Yorkshire and offer a home for life, providing housing and support services. We're here for anyone who needs a home and a helping hand too. We're the largest housing provider in the North East of England, and amongst the biggest 25 nationally, but we remain locally responsive. We work hard to support communities in the places we have homes to help address the social, economic and environmental issues that matter to our customers and partners. Further information is available on the Group's website [thirteengroup.co.uk](https://www.thirteengroup.co.uk) This tender is for software required (hereinafter "the Service") to Thirteen Housing Group Limited a registered community and benefit society under number 7522 whose registered office is at Hudson Quay, Windward Way, Middlesbrough, TS2 1QG The purpose of this tender is to provide all interested parties with the opportunity to propose an accurately priced solution for the provision of an Intelligent automation risk based artificial intelligence and machine learning approach to caseload management and collecting debt which also includes an integrated call handling and text messaging solution. This will work alongside our current housing management system, Orchard but also has the capacity to work alongside other housing management systems if this was to change. Through behavioural science the system must optimise the benefits of nudge theory to ensure that as a business we maximise our income through maximising automation opportunities and ensuring that manual intervention is made only when needed and in a way that will provide Thirteen with the best outcome.(Insert goods/services/works required )- contract title in accordance with the Specification of requirements, terms and conditions of contract. Additional information: Please register your organisation on the following procurement portal :- [in-tendhost.co.uk/thirteengroup](https://in-tendhost.co.uk/thirteengroup) To view and download the documents please select `Express an interest` Is a Recurrent Procurement Type? : No Read full description ## CPV classification Software package and information systems Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/aad148cc-0c1a-4e2f-863c-291a33529201) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Thirteen Housing Group Ltd: past awards and live tenders](https://tendernation.io/buyers/thirteen-housing-group-ltd) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems) ## More tenders like this [Software package and information systems – Datenerfassungssystem · Dataport AöR · 15 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-43c5-7007-89f5-0ea2d1525f27/germany-software-package-and-information-systems-datenerfassungssystem) [Servers – Dostawa serwerów do klastra wirtualizacyjnego · Politechnika Rzeszowska · 2 days left · 21 Oct 2026](https://tendernation.io/opportunities/01a15183-2e23-7066-ba48-4fc2a9243b50/poland-servers-dostawa-serwerow-do-klastra-wirtualizacyjnego) [License management software package – Dostawa licencji bezpieczeństwa do Systemu DNS · Poczta Polska S.A. · 16 days left · 3 Nov 2026](https://tendernation.io/opportunities/01a15183-20fa-7396-87e7-40ce84cb0f4d/poland-license-management-software-package-dostawa-licencji-bezpieczenstwa-d) [Security software package – Pořízení a implementace integrovaného řešení EDR/XDR a SIEM · Fakultní nemocnice Plzeň · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-1e5d-73ea-989e-b9c221c4c490/czechia-security-software-package-porizeni-a-implementace-integrovaneho-rese) [Computer servers – „Dostawa serwerów komputerowych wraz z dedykowanymi kartami graficznymi dla Copernicus PL Sp. z o.o.” · Copernicus Podmiot Leczniczy Spółka Z Ograniczoną Odpowiedzialnością · 3 days left · 22 Oct 2026](https://tendernation.io/opportunities/01a15183-08e5-7339-9a05-be1adf5996b5/poland-computer-servers-dostawa-serwerow-komputerowych-wraz-z-dedykowanymi) [Information systems and servers – Доставка, изграждане, конфигуриране и поддържане на система за Управление на Информация за сигурност и на събития (SIEM) за Оперативен център за сигурност, интегрирана със съществуваща Hadoop система за въвеждане на допълнителни възможности за AI функции за информационна сигурност, разположена в инфраструктурата на проекта в УНСС, по проект ДИГД BG16RFPR002-1.014-0013-C01 с водеща организация УНСС · УНИВЕРСИТЕТ ЗА НАЦИОНАЛНО И СВЕТОВНО СТОПАНСТВО · 33 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a15183-4cfe-726a-b623-835bff227456/bulgaria-information-systems-and-servers-dostavka-izgrazdane-konfigurirane)