Source: https://tendernation.io/opportunities/01a13c7a-7c80-72b3-b1d5-36c05ccf06c1/provision-and-maintenance-of-multi-functional-devices-mfd-and-print-management closed GB open procedure Suitable for SMEs # Provision and Maintenance of Multi-Functional Devices (MFD) and Print Management Solution [Worcester City Council](https://tendernation.io/buyers/worcester-city-council) Estimated value Not stated Published 19 Nov 2021 Deadline Closed 17 Dec 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Council is inviting tenders for the provision and maintenance of Multi-Functional Devices (MFD) with full Papercut Print Management Software installed to allow for easy, secure and waste free printing options. The Contract will include all repairs to breakdowns at all sites within the agreed timescales and also servicing once a year. The key aims of the new contract will be to: • Reduce print levels, by providing the tools and management information to challenge unnecessary printing. • Have a clearly defined and agreed SLA to ensure the Council have an effective business-as-usual ICT support operation. • Provide an efficient and responsive maintenance and repairs service • Provide the Council with a single point of contact for all account management activities including the provision and communication of management information pertaining to all equipment in the new contract. • Implement a continuous improvement plan whereby the Supplier continuously monitors device volumes and re-occurring faults and advises the Council of areas of opportunity for service improvements or cost savings. The Council is using the e-procurement portal known as the Proactis Pro-Contract portal [procontract.due-north.com](https://procontract.due-north.com) to conduct this procurement exercise. To gain access to the procurement documents, Contractors will need to register their company details at the above website. Once registered, contractors will be emailed a log-in and password which will allow them to gain access to the procurement documents. Contractors will need to search for the invitation under Worcester City Council and then electronically submit an expression of interest and follow the online instructions to view the procurement documents. Read full description ## CPV classification Office and computing machinery, equipment and supplies except furniture and software packages Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/a926abc0-5a99-46bf-a21f-201823333ea3) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. 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