Source: https://tendernation.io/opportunities/01a13c74-bc58-72dd-b97c-fa7675567b6f/one-year-fixed-term-contract-for-licences-for-a-social-media-management-platform

awarded GB open procedure Suitable for SMEs

# One year fixed term contract for licences for a social media management platform

[West Suffolk Council](https://tendernation.io/buyers/west-suffolk-council)

Estimated value

£4,550

Published

24 Mar 2021

Deadline

Closed

22 Mar 2021

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The contract is to allow officers authorised to post to West Suffolk social media accounts access to a cloud based social media management platform.

Social media is a channel for residents to reach the council, like telephone and email. They expect a timely response.

The platform users need to work together to do this, and the platform provides the security and transparency to share this. Users include Customer Service agents for responding to queries,

Communication team members for responding and proactive scheduling, and officers from other services including waste and elections for ad hoc scheduling of campaign material.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7d7165b6-41d0-4d4b-8ba4-540bf5bd4eba)

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[Buyer profile West Suffolk Council: past awards and live tenders](https://tendernation.io/buyers/west-suffolk-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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