Source: https://tendernation.io/opportunities/01a13c73-b4be-732e-9d07-4817793b950f/oracle-fusion-service-manager

closed GB open procedure

# Oracle Fusion - Service Manager

[Sandwell Metropolitan Borough Council](https://tendernation.io/buyers/sandwell-metropolitan-borough-council)

Estimated value

Not stated

Published

21 Dec 2021

Deadline

Closed

4 Jan 2022

## Who can bid

- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

## About this tender

### Service Manager (Oracle Fusion)

Rate of Pay: Can you please let me know what rate your candidate is looking for at the time of submission

### Hours: 37 hours per week

Location: Working from Home

### Start Date: ASAP

### Contract type: Agency

Job Description and Personnel Specification are attached, which also provides more information above the role.

Brief description:

The council is currently in the process of implementing Oracle Fusion, having been using Oracle E-Business Suite to date. We require a Service Manager to act as overall Project Manager for up to a 12 weeks, with a possible extension. This is expected to take us past the go live date so that the postholder can continue to work with directorates across the council to ensure best use is made of the new system. The duties are summarised below: -

o Support the Implementation Manager by creating and maintaining focus and momentum within the business, managing resources, interfaces and dependencies

o Enable business decisions and process re-design, resolving issues and initiating appropriate corrective action including working closely with the Implementation Manager to ensure existing and new business operations are delivered into Fusion and into operational use

o Preparing affected business areas for transition to new ways of working, including defining roles, responsibilities, platform ownership and contract management

o Take the lead on council readiness and transition management, ensuring that business is managed during the transition and the process changes are effectively integrated into the business

o Ensuring internal and external business stakeholders are engaged and informed throughout the project implementation phases

o Maintain existing and establish new relationships with other Local Authority Fusion customers to overcome challenges and share knowledge

o Working closely with Implementation Manager to manage the overall Fusion budget, risks and issues and reporting assurance to Board

Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs.

Please note this advert is also out with our Master Vendor

### This role falls inside of IR35

You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to [templink\_1@sandwell.gov.uk](mailto:templink_1@sandwell.gov.uk) along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice.

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit [in-tendhost.co.uk/sandwellmbc](https://in-tendhost.co.uk/sandwellmbc) to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunit...

Additional information:

The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit [in-tendhost.co.uk/sandwellmbc](https://in-tendhost.co.uk/sandwellmbc) to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents.

To submit your documents, you will be required to opt in.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810.

Is a Recurrent Procurement Type? : No

Read full description

## CPV classification

Supply services of personnel including temporary staff

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/7592b796-ef33-47f6-bf3e-c4f19e99064b)

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