Source: https://tendernation.io/opportunities/01a13c73-4426-72b2-83d6-9c3436a3571b/for-the-provision-of-visitor-and-customer-tracking-research-services-2021

closed GB open procedure Suitable for SMEs

# For the provision of Visitor and Customer Tracking Research Services 2021

[Lee Valley Regional Park Authority](https://tendernation.io/buyers/lee-valley-regional-park-authority)

Estimated value

£1,000 to £9,000

Published

12 Jan 2021

Deadline

Closed

26 Jan 2021

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Authority are looking for an Visitor and Customer Tracking Research Services company to fulfil and agree to the following requirements.

Lee Valley Regional Park Authority' objectives are:

â&#128;¢ To measure customer/visitor satisfaction levels and profile visitors across venues and parklands randomly throughout the year

â&#128;¢ To monitor customer feedback, positive or negative, on topics customers may have raised, thus highlighting areas of concern at an early stage.

â&#128;¢ Identify any issues or areas of improvement that customers have with any of our facilities or services

â&#128;¢ Provide summary reporting of research findings to operational managers

Additional information: Is a Recurrent Procurement Type? : No

## CPV classification

Recreational, cultural and sporting services

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/721e385a-5e46-4128-bb69-9d0a5c79e30c)

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[Buyer profile Lee Valley Regional Park Authority: past awards and live tenders](https://tendernation.io/buyers/lee-valley-regional-park-authority) [Sector More Recreation, culture & sport services tenders](https://tendernation.io/sectors/recreation-culture-sport)

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