Source: https://tendernation.io/opportunities/01a13c72-a872-71a8-847c-c6a7fd611e5a/p0823-welfare-benefits-and-debt-advice-service

closed GB open procedure Suitable for SMEs

# P0823 - Welfare Benefits and Debt Advice Service

[Birmingham City Council](https://tendernation.io/buyers/birmingham-city-council)

Incumbent usually keeps it

Estimated value

Not stated

Published

26 Oct 2021

Deadline

Closed

6 Dec 2021

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Council wishes to establish a Contract for the provision of Welfare benefits, debt advice and tribunal representation service as set out in the service specification document. The services have been divided into 4 Lots:

- Face to Face Advice & Area Leadership Role: Four (4) individual geographical contracts for North, South, East, West and Central Birmingham.

II. Telephone Advice Service: A city-wide telephone advice service (welfare benefits and debt advice).

III. Tribunal Representation Service: Advice and representation at tribunal for any welfare benefit that has an independent right of appeal.

Lot Service:

- Lot 1 a - Face-to-Face Advice & Area Leadership Role - North
- Lot 1 b - Face-to-Face Advice & Area Leadership Role - South
- Lot 1 c - Face-to-Face Advice & Area Leadership Role - East
- Lot 1 d - Face-to-Face Advice & Area Leadership Role - West & Central
- Lot 2 Telephone Advice - Citywide
- Lot 3 Tribunal Representation - Citywide

The Contract will last for 3 years (unless terminated under the terms and conditions of contract.

Please note TUPE will apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of Appendix 3 - TUPE Confidentiality Agreement. You are advised to fill this in as soon as possible on receipt and return via [in-tendhost.co.uk/birminghamcc](https://in-tendhost.co.uk/birminghamcc)

If you are interested in quoting please click on the following link to access Birmingham City Council's tender Portal: [in-tendhost.co.uk/birminghamcc](https://in-tendhost.co.uk/birminghamcc/) and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 6th December 2021 using the Supplier Portal.

Additional information:

If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal.

Delivery Notes

### Birmingham

Is a Recurrent Procurement Type? : No

Read full description

## CPV classification

Provision of services to the community

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/6d3afaef-9049-4d48-b3fd-4ddb03208061)

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