Source: https://tendernation.io/opportunities/01a13c72-06e4-727f-9bdf-3613e31dcc4f/210301-medical-priority-dispatch-system-mpds-and-nhs-pathways-review closed GB negotiated without publication procedure Suitable for SMEs # 210301 - Medical Priority Dispatch System (MPDS) and NHS Pathways Review [East of England Ambulance Service](https://tendernation.io/buyers/east-of-england-ambulance-service) Estimated value Not stated Published 10 Mar 2021 Deadline Closed 16 Mar 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The East of England Ambulance Service NHS Trust (EEAST) operates three control rooms termed Ambulance Operation Centres (AOC) who receive both 999 calls from the public as well as calls from HealthCare Professionals and directly transferred from NHS 111 Providers. Ambulance Trusts utilise one of two approved triage tools to support non-clinical call handlers in the assessment, categorisation and provision of advice in relation to 999 calls. These are known as Medical Priority Dispatch System (MPDS) and NHS Pathways. EEAST utilises MPDS which then requires a separate clinical module and interface to provide the clinical "hear and treat" function. Alongside some Ambulance Trusts for their 999 triage system, NHS 111 Providers also all utilise NHS Pathways. Some Ambulance Trusts provide the NHS 111 function directly in an integrated way with their 999 service (using Pathways for both services). In doing this other ambulance services have taken on a crucial coordination and gatekeeping role by providing coordinated delivery of 111, clinical assessment services and 999 from the point of the call. EEAST has a long-term aspiration to progress towards a similar model in the future. The Trust is therefore seeking to carry out a review of its triage system (MPDS) against the alternative (NHS Pathways) to inform future strategic decision making. The review needs to be completed by 31st March 2021. Additional information: Access to the opportunity is via the e-Tendering Portal - Bravo solution. Please follow the link shown and ensure you are registered with the portal to access the opportunity. Read full description ## CPV classification Business and management consultancy services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/68a12a77-1d6a-4b74-aa95-012c38128f9b) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile East of England Ambulance Service: past awards and live tenders](https://tendernation.io/buyers/east-of-england-ambulance-service) [Sector More Business services tenders](https://tendernation.io/sectors/business-services) ## More tenders like this [Social Housing Emerging Disrupters 6 · Procurement for Housing · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a154e4-4909-7303-a67f-9c3bff3eb4d8/social-housing-emerging-disrupters-6) [Business travel services – Rahmenvertrag Bearbeitung von Reisekostenabrechnungen nach BRKG · GSI Helmholtzzentrum für Schwerionenforschung GmbH · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-cd6e-73e4-b6e8-3954e5689021/germany-business-travel-services-rahmenvertrag-bearbeitung-von-reisekostenab) [Photocopying services – Externe printdiensten · VZW Sint-Paulusschool · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a15183-34d8-71be-840d-38bf2a8bcc92/belgium-photocopying-services-externe-printdiensten) [Supply services of personnel including temporary staff – Diák- és nyugdíjas munkaerő biztosítása NTH (376) · NTH Nemzeti Tőkeholding Zrt. · 11 days left · 30 Oct 2026](https://tendernation.io/opportunities/01a15183-76f6-70c4-823e-7b614dada7b3/hungary-supply-services-of-personnel-including-temporary-staff-diak-es-nyug) [Interpretation services – Tolktjänster · Stockholms läns sjukvårdsområde · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a15183-4e9a-70dc-8b27-e3d274e53dc5/sweden-interpretation-services-tolktjanster) [Printing and distribution services – SGCD53\_MARCHE\_ELECTIONS\_BRGE · Préfecture de la Mayenne · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-7726-73f4-bb67-b3121363d6bf/france-printing-and-distribution-services-sgcd53-marche-elections-brge)