Source: https://tendernation.io/opportunities/01a13c70-fd54-70fa-b2bb-5d3e9bd4c7dd/cisco-smartnet-requirement

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awardedGBrestricted procedureSuitable for SMEs

# Cisco Smartnet Requirement

[The Driver &amp; Vehicle Standards Agency](https://tendernation.io/buyers/the-driver-vehicle-standards-agency)

Estimated value

£97,779

Published

14 Jan 2021

Deadline

Closed

15 Dec 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.

[More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender

DVSA requires a support contract for our current Cisco hardware and software, which is currently installed on each Cisco Network device. DVSA use Cisco networking technology within a number of DVSA sites to provide network connectivity for system access and printing.

DVSA are looking to purchase Cisco Smartnet which is direct support from Cisco. In previous years DVSA have purchased support from a Cisco partner where support was provided by a third party who would liaise with Cisco on our behalf. The Cisco Smartnet offering will give our network engineers the opportunity to log calls directly with Cisco and receive 1st , 2nd and 3rd line support directly rather than have the option of partner shared support. The Smartnet offering will give guaranteed cisco replacement parts. There will be direct access to any security patches or bug fixes through Cisco. They will also support DVSA in applying these patches if we encounter any problems.

This was advertised on framework RM6068 Technology Products and Associated Services - Lot 1.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice ](https://www.contractsfinder.service.gov.uk/notice/60717e69-ee1b-4f3e-be1b-3fdc91d0b40f)

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