Source: https://tendernation.io/opportunities/01a13c6f-6073-7070-a402-b64f69fc30c7/interactive-voice-recognition-tuning-optimisation [Skip to main content](#main-content) awardedGBdirect award procedureSuitable for SMEs # Interactive Voice Recognition - Tuning & Optimisation [Student Loans Company Limited](https://tendernation.io/buyers/student-loans-company-limited) Estimated value £43,400 Published 2 Sept 2021 Deadline Closed 20 Jul 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. [More contracts for small businesses and VCSEs](/opportunities/for-small-businesses)## About this tender IVR tuning will ensure that IVR continues to be effective as possible, particularly in relation to speech recognition accuracy to authenticate customers. IVR optimisation ensures that the IVR process from beginning to end is operating optimally including all voice interactive modules and general DTMF menu options. ## CPV classification Telecommunications services Source Contracts Finder (UK) [View official notice ](https://www.contractsfinder.service.gov.uk/notice/543d5b8b-1904-459c-baa9-3d53110c02ed) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free ](/register) [Buyer profileStudent Loans Company Limited: past awards and live tenders](https://tendernation.io/buyers/student-loans-company-limited)[SectorMore Postal & telecoms services tenders](https://tendernation.io/sectors/postal-telecoms-services) ## More tenders like this [Post Office Branch - Eastfield Side Post Office Limited 10 days left 27 Oct 2026](https://tendernation.io/opportunities/01a145df-113b-707b-bbfc-9beab9c89fbd/post-office-branch-eastfield-side)[Post Office Branch - Edisford Road Post Office Limited 10 days left 27 Oct 2026](https://tendernation.io/opportunities/01a145df-11fb-732c-93ee-9147c6085991/post-office-branch-edisford-road)[Post Office Branch - Calllow End Post Office Limited 40 days left 26 Nov 2026](https://tendernation.io/opportunities/01a145df-1263-702f-854c-931ed0de61f4/post-office-branch-calllow-end)[Post Office Branch - Stonehaven Post Office Limited 81 days left 6 Jan 2027](https://tendernation.io/opportunities/01a145df-128f-706f-94e2-b1d33db0d977/post-office-branch-stonehaven)[Post Office Branch - Three Bridges Road Post Office Limited 12 days left 29 Oct 2026](https://tendernation.io/opportunities/01a14571-328c-71ed-96ae-35448fd284f3/post-office-branch-three-bridges-road)[Post Office Branch - Ruabon Post Office Limited 90 days left 15 Jan 2027](https://tendernation.io/opportunities/01a14571-3431-71aa-b54d-ce43aa39844c/post-office-branch-ruabon)