Source: https://tendernation.io/opportunities/01a13c6b-bfee-735e-989a-2f9c86e5c83e/cefas21-61-rfq-for-a-service-contract-for-analytical-instruments

awarded GB open procedure Suitable for SMEs

# CEFAS21-61 RFQ for a service contract for Analytical Instruments

[Defra Network eTendering Portal](https://tendernation.io/buyers/defra-network-etendering-portal)

Estimated value

£50,000

Published

21 Feb 2022

Deadline

Closed

4 May 2021

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The service contract is to cover all instruments listed in Annex A and must include:

- Maintenance service to include annual on-site Preventive Maintenance for instruments stipulated as "YES" in column "Option 1 PM" in Annex A
- On-site repair services, including

2.1 Unlimited on-site troubleshooting and repair visits (including travel and labour)

2.2 Parts required for repair

2.3 Consumables/supplies required for repair, including liners, seals, tubing assemblies, lamps and multipliers

2.4 GC autosampler tower exchange service with identical model to expedite repairs

2.5 Response time as specified in Annex A. Where two days response time is stipulated, this refers to the expectation that, in the event of a breakdown, an engineer would be available for on-site repair within 2 working days of the call being logged.

- Other services:

3.1 Hardware and software telephone support

3.2 Firmware upgrades

3.3 Option for software upgrades

3.4 Statement on the origin (e.g. manufacturer or generic supplier) of parts and consumables to be used for repair/maintenance.

Some of the instruments listed are planned to be decommissioned over the next 12 months and prices will be amended in such occurrences.

## CPV classification

Measuring instruments

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/4f87ae71-34e7-488f-bfd1-fac32775c05e)

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