Source: https://tendernation.io/opportunities/01a13c6a-efba-7173-b148-f88a67ece587/non-emergency-patient-transport-services-for-nhs-shropshire-telford-and-wrekin-c awarded GB open procedure Suitable for SMEs # Non-Emergency Patient Transport Services for NHS Shropshire Telford and Wrekin CCG and Powys Teaching Health Board [NHS Midlands and Lancashire CSU](https://tendernation.io/buyers/nhs-midlands-and-lancashire-csu) Estimated value £34,200,000 Published 26 Nov 2021 Deadline Closed 15 Mar 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender NHS Shropshire, Telford and Wrekin Clinical Commissioning Group and Powys Teaching Health Board have jointly awarded a contract for Non-Emergency Patient Transport Services (NEPTS) for eligible patients within the local healthcare population following a successful procurement. A non-emergency transport service is provided for patients, both adults and children, who have a medical condition which prevents them from using other forms of transport to travel to and from healthcare appointments. It is not for people who require transport for financial or social reasons, or for those requiring an immediate or emergency response. The Non-Emergency Patient Transport Service will provide 24/7, 365 days per year transportation services to patients assessed as eligible for the service. The objectives of the service are to: - Provide transportation booking facilities e.g. telephone line, email, online system etc which are compliant with the accessible information standard. - Provide a dedicated local booking team(s) for patients of Shropshire, Telford and Wrekin and Powys. - Conduct patient eligibility assessments and manage demand on the service in line with commissioned activity levels. - Determine patient's mobility and moving and handling requirements to identify the type of vehicle and specialist equipment to be used for transportation/movement. - Determine patient's mental health needs for example determine the support a dementia patient would require. - Provide vehicles and transport suitable for our eligible patients according to the patient medical condition/mobility. - Provide patient transport management and liaison with the NHS providers to ensure integration and system flow. - Provide local patient travel advice and sign-posting for patients assessed as not eligible to access the transportation service. The CCG's are appointing a service provider to deliver this service for a period of 5 years with an optional 24 months extension available. The successful provider will be required to sign the prevailing NHS Standard Contract for the service and accept all terms and conditions. Please note this contract will service the newly created/merged organisations (previously) NHS Shropshire CCG and NHS Telford and Wrekin CCG from 1st April 2021 and Powys Teaching Health Board. Read full description ## CPV classification Special-purpose road passenger-transport services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/32f74446-e167-4b25-9394-286efdc6b7ea) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile NHS Midlands and Lancashire CSU: past awards and live tenders](https://tendernation.io/buyers/nhs-midlands-and-lancashire-csu) [Sector More Transport services tenders](https://tendernation.io/sectors/transport-services) ## More tenders like this [Public road transport services – Обществен превоз на пътници по автобусни линии от утвърдените общинска и областна транспортна схема от квотата на Община Болярово по обособени позиции · ОБЩИНА БОЛЯРОВО · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-cce6-722c-8b81-3fb338df4c16/bulgaria-public-road-transport-services-obshhestven-prevoz-na-pietnici-po-avtob) [Special-purpose road passenger-transport services – Freigestellter Schülerverkehr 2026 - Los 1 (32 Teillose) · Landkreis Vorpommern-Greifswald - Der Landrat · 31 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-705c-730e-9638-a182878a38db/germany-special-purpose-road-passenger-transport-services-freigestellter-sch) [Public road transport services – Διακήρυξη Ανοικτού Δημόσιου Διαγωνισμού για την ανάθεση του αποκλειστικού δικαιώματος εκτέλεσης δημόσιων τακτικών \[αστικών / υπεραστικών\] οδικών μεταφορών επιβατών με λεωφορεία στην Περιφέρεια Ιονίων Νήσων με σύμβαση παραχώρησης δημόσιας υπηρεσίας σύμφωνα με τον Κανονισμό 1370/2007 ΥΠΟΥΡΓΕΙΟ ΥΠΟΔΟΜΩΝ ΚΑΙ ΜΕΤΑΦΟΡΩΝ 34 days left 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-7386-725f-9e3d-7aac2f9800da/greece-public-road-transport-services-diakiriksi-anoiktou-dimosioy-diaghonismo) [Public road transport services – 7. Vergabeverfahren 2026 (Regiobus Telfs) · Verkehrsverbund Tirol GesmbH · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-7d90-70a9-b2c1-026905abc450/austria-public-road-transport-services-7-vergabeverfahren-2026-regiobus-te) [Aerial and related services – Flugzieldarstellung Learjet · Bundesamt für Ausrüstung, Informationstechnik und Nutzung der Bundeswehr · 38 days left · 26 Nov 2026](https://tendernation.io/opportunities/01a156a9-6734-7381-b767-cb7cf02aaa43/germany-aerial-and-related-services-flugzieldarstellung-learjet) [Shipping operations – Prestations de collecte en mer et de transfert des sargasses fraîches, sur le territoire de la Martinique · GIP Sargasses - Prévention et Gestion des Sargasses en Martinique · 39 days left · 27 Nov 2026](https://tendernation.io/opportunities/01a156a9-72d9-7111-963d-9bc3b2beabd5/france-shipping-operations-prestations-de-collecte-en-mer-et-de-transfert-de)