Source: https://tendernation.io/opportunities/01a13c69-da87-71f7-94a8-2ba341858445/employment-agency-standards-inspectorate-workpro-case-management-system awarded GB restricted procedure Suitable for SMEs # Employment Agency Standards Inspectorate Workpro Case Management System [Business Energy and Industrial Strategy](https://tendernation.io/buyers/business-energy-and-industrial-strategy) Estimated value £186,951 Published 14 Apr 2021 Deadline Closed 8 Mar 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender The Services to be provided by the Supplier are outlined below: The Department requires a case management system that provides: - Data entry: capture, tracking, and storage of new and existing casework. - Cloud hosting for integrated systems: support and maintenance for system integration relating to scheduling and resource management, and partner system hosting. - Data migration: import and export of data from existing systems; data sharing relating to partner systems. - Controlled access: licences for users; appropriate access and permissions. - Ongoing support and maintenance: for business as usual; helpdesk function. - Standardisation: document templates; reporting functionality; support with report writing. - Training provision: across different system functions. - Continuous improvement: system enhancement; system stream-lining; configuration changes; servicing of change requests in response to changing business needs. The case management system will allow both the EAS Management Team and the Senior Management Team in Labour Markets to continue to have greater oversight of the work being undertaken, and to increase resilience and transparency into the processes. It is expected the solution will continue to be cloud-based to reduce integration and siting issues. ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/2aacd2da-c35e-4058-9bf9-cb4ab11a7595) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Business Energy and Industrial Strategy: past awards and live tenders](https://tendernation.io/buyers/business-energy-and-industrial-strategy) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 28 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s)