Source: https://tendernation.io/opportunities/01a13c67-3385-730a-abf6-2fb69d021b56/consumer-satisfaction-survey-21 closed GB negotiated without publication procedure Suitable for SMEs # Consumer Satisfaction Survey 21 [Consumer Council for Water](https://tendernation.io/buyers/consumer-council-for-water) Open field Estimated value £1 Published 22 Apr 2021 Deadline Closed 21 May 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender To secure additional complaint handlers at a Senior Customer Caseworker (SCC) level, on a flexible basis to cope with peaks in business demand and fill gaps in staff cover in order to mitigate against any potential shortfalls in CCW meeting its operational business plan (OBP) performance and satisfaction targets. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal. ## CPV classification Water distribution and related services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/167d8ba4-d962-4015-ab6b-33e8ea9097d1) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Consumer Council for Water: past awards and live tenders](https://tendernation.io/buyers/consumer-council-for-water) [Sector More Public utilities tenders](https://tendernation.io/sectors/public-utilities) ## More tenders like this [Drinking-water distribution – CONTRAT DE DELEGATION DU SERVICE PUBLIC DE L'EAU · Aquavesc · 30 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-4d9b-715b-91ca-086e86fd4542/france-drinking-water-distribution-contrat-de-delegation-du-service-public-d) [Electricity distribution – Luftgestützte Durchführung von Thermografiemessungen und deren Auswertung im Leitungsnetz der Tennet TSO GmbH 2027 - 2028 · TenneT TSO GmbH · 32 days left · 19 Nov 2026](https://tendernation.io/opportunities/01a15183-0883-71b1-b254-a1630251b2e4/germany-electricity-distribution-luftgestutzte-durchfuhrung-von-thermografie) [Electricity distribution – ACCORD-CADRE MULTI-ATTRIBUTAIRES FOURNITURE ET ACHEMINEMENT D'ELECTRICITE Puissance souscrite inférieure et supérieure à 36 kVA Segments C4 et C5) · La Rance · 29 days left · 17 Nov 2026](https://tendernation.io/opportunities/01a15183-95c7-723e-9853-c948b03118f7/france-electricity-distribution-accord-cadre-multi-attributaires-fourniture) [Electricity distribution – Fornecimento de Energia Elétrica e respetivos serviços de ativação de alimentações eventuais do Município de Lisboa em Regime de Mercado Livre · Município de Lisboa · 31 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a14210-8d80-703f-b31f-1cb6bd5d3155/portugal-electricity-distribution-fornecimento-de-energia-eletrica-e-respeti) [Water distribution and related services – „Modernizacja systemu zaopatrzenia w wodę na terenie Gminy Szumowo” · Gmina Szumowo · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a14210-611e-7145-971a-5ca14b528026/poland-water-distribution-and-related-services-modernizacja-systemu-zaopatr) [Electricity distribution – maitrise d’œuvre POUR LES travaux d’enfouissement des reseaux de distribution public d’electricite · Territoire d'Energie Alsace · 43 days left · 1 Dec 2026](https://tendernation.io/opportunities/01a14210-b6d8-72d7-8177-0c43cc986bb5/france-electricity-distribution-maitrise-doeuvre-pour-les-travaux-denfouiss)