Source: https://tendernation.io/opportunities/01a13c67-2c0f-7372-94ef-b40a17bb1099/contract-for-pci-secure-telephone-payments-solution

awarded GB open procedure Suitable for SMEs

# Contract for PCI Secure Telephone Payments Solution

[Gateshead Council](https://tendernation.io/buyers/gateshead-council)

Estimated value

£180,000

Published

18 Dec 2020

Deadline

Closed

25 Jan 2021

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

Gateshead Council (the Council) provides paid for services to the citizens of Gateshead. As a result, the Council has set up several payment channels for its customers. Some of these channels allow payment to be made by credit or debit cards. Any such card payments must comply with Payment Card Industry (PCi) standards. The Council has a dedicated PCi network for the card taking process and has moved its card taking application into a Cloud environment thereby reducing the scope of PCi requirements. However, payments taken over the phone remain an area of potential risk. The Council is therefore seeking a solution which will allow employees and Customer Service Agents to take customer not present (MOTO) payments over the phone whilst descoping remaining PCi requirements.

Go to [nepo.org](https://www.nepo.org) to access the tender documents.

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/16508255-fa0c-4239-b09d-04b456c0938d)

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[Buyer profile Gateshead Council: past awards and live tenders](https://tendernation.io/buyers/gateshead-council) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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