Source: https://tendernation.io/opportunities/01a13c65-4451-732f-97fa-0ea4a9c43d8a/opportunity-ten-592-procurement-of-a-staff-benefits-platform-software-with

closed GB open procedure Suitable for SMEs

# Opportunity - TEN\_592 - Procurement of a staff benefits platform (software) with the associated services including brokerage .

[Financial Ombudsman Service](https://tendernation.io/buyers/financial-ombudsman-service)

Estimated value

£850,000 to £1,250,000

Published

3 Dec 2021

Deadline

Closed

24 Jan 2022

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Financial Ombudsman Service would like to post this open tender opportunity in order to source a supplier and award a contract for period of 4 years with an option to extend by 2 periods of 12 months each for the procurement of a staff benefits platform (software) with the associated services including brokerage .

The high level requirements are as follows (Full specification can be found in the procurement documentation ref: ITT Volume 2 - Specification):

- A flexible benefits platform (cloud based) which allows the hosting of our core, flexible and voluntary benefits as listed in our package (the system must have the ability to interface / integrate with our HR and Finance system, Workday. The list of benefits and all technical information can be found in the tender documentation.
- Total reward statements (either point in time or dynamic) allowing staff to see their total reward in a single statement. The statement should contain information taken from our new Workday system.
- Brokering of current insured benefits
- Provision of educational materials such as (but not limited to) financial education, lifestyle and pension information.
- Back office module to allow full and dynamic statistical reporting of benefits by Service personnel.
- Ability to download benefit selection information to support payroll operations.
- Supplier will be required to deliver a launch event(s) for the new platform.
- Full promotional plan (with support) for the benefits programme, including (but not limited to) benefit fairs (in real life and/or virtual)
- Telephone and email helpline for employees and administrators.

Our current contract expires in September 2022 so we are looking to have a new contract in place for implementation to commence in July 2022 and a Go Live date of 01st October 2022.

Please logon to our e-procurement tool Jaggaer to access the procurement documentation in order to tender for this opportunity:

[procurement.financial-ombudsman.org.uk/web/login.html](https://procurement.financial-ombudsman.org.uk/web/login.html)

This tender reference number is TEN\_592

Read full description

## CPV classification

Presents and rewards

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/07c03fae-b040-47f6-b453-f6a74c78cf30)

Never miss a tender like this again

Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start.

[Track tenders free](https://tendernation.io/register)

[Buyer profile Financial Ombudsman Service: past awards and live tenders](https://tendernation.io/buyers/financial-ombudsman-service) [Sector More Clothing, footwear & uniforms tenders](https://tendernation.io/sectors/clothing-footwear-uniforms)

## More tenders like this

[Field caps – Feldmütze und Krempenhut, Rahmenvereinbarungen · Bw Bekleidungsmanagement GmbH · 36 days left · 24 Nov 2026](https://tendernation.io/opportunities/01a156a9-75da-730e-adeb-93f25c1d948c/germany-field-caps-feldmutze-und-krempenhut-rahmenvereinbarungen) [Occupational clothing, special workwear and accessories – Fourniture de consommables pour les salles propres du CEA - Lot n°7 "blouses anti acide" · CEA/Grenoble · 30 days left · 18 Nov 2026](https://tendernation.io/opportunities/01a156a9-9598-71b0-acff-a68e42b72685/france-occupational-clothing-special-workwear-and-accessories-fourniture-de) [Occupational clothing, special workwear and accessories – Acquisition d'équipements de protection individuelle et de vêtements de travail - Lot n°1 : Acquisition de vêtements de travail haute visibilité · Ville de Laval · 35 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a156a9-6332-7108-9cd8-90daa59c2462/france-occupational-clothing-special-workwear-and-accessories-acquisition-d) [Clothing, footwear, luggage articles and accessories – Adquisición y suministro de monos de intervención impermeable para diferentes unidades de la Policía Nacional. · División Económica y Técnica (Cuerpo Nacional de Policía) · 98 days left · 25 Jan 2027](https://tendernation.io/opportunities/01a156a9-6e43-73f2-bcf8-2f1997a0a340/spain-clothing-footwear-luggage-articles-and-accessories-adquisicion-y-sum) [Protective gear – Echipament special (Combinezon de vară și Combinezon de iarnă) pentru piloți, personalul de însoțire -operare-căutare, salvare-evacuare și pentru operatorii de troliu, cu finanțare din fonduri europene (reluare) · Inspectoratul General de Aviatie al M.A.I. · 37 days left · 25 Nov 2026](https://tendernation.io/opportunities/01a156a9-8b39-73f2-acc7-42581ad020c5/romania-protective-gear-echipament-special-combinezon-de-vara-si-combinezon) [Presents and rewards – Representatie artikelen · Belastingdienst, IUC Belastingdienst · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a156a9-9f03-7089-af3a-c438c66d9321/netherlands-presents-and-rewards-representatie-artikelen)
