Source: https://tendernation.io/opportunities/01a13c65-2590-727d-b346-bc7bbd9932da/communications-operating-model-review-and-channel-review closed GB open procedure Suitable for SMEs # Communications Operating Model Review and Channel Review [Ministry of Defence](https://tendernation.io/buyers/ministry-of-defence) Estimated value £85,000 Published 28 Sept 2021 Deadline Closed 2 Nov 2021 ## Who can bid - Buyer says suitable for SMEs The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid. - Buyer says suitable for VCSEs The buyer ticked “suitable for voluntary, community and social enterprises” on the notice. - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. - Open procedure Anyone can submit a full tender; there is no shortlisting stage. [More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses) ## About this tender ### Communications channel review Review of the communications operating model ### Programme Management · Ensuring a fit for purpose communications function - that is strategic, proactive and has the right tools and skills to effectively engage our diverse audiences both internally and externally, is a priority for DE&S. We wish to recruit and retain the very best talent and ensure our employees are fully informed and engaged. We also want to ensure we build, protect and enhance our reputation. · The current environment means that there is now increased focus on efficiency with a real focus on reducing operating expenditure. This is driven internally in response to the Integrated Review and externally through the Reshaping Government Communications Service (RGCS) /Defence Communications Change Programme (DCCP) reviews. However, DE&S is not part of the single employer model for GCS. · From April 2021, a new corporate strategic risk was agreed, focusing on building, protecting and enhancing our reputation. Therefore, there is a real need to focus our activity strategically to target key stakeholders and invest in the right communications channels, insight and evaluation tools. Understanding the changing needs of our people, the effectiveness of our communication channels (including our leaders and line managers as key communication channels) and the communication roles required to drive our objectives are key in elevating the function and making it fit for the future. It is also critical to further improving our employee engagement scores in our People Survey. · COVID-19 and the move to using digital channels and hybrid/smarter working has exacerbated the need to undertake a full communications channel and operating model review to ensure our channel strategy and future communications meet the needs of our people going forward and we have the right people, with the right skills in the right roles. Future proofing our communications organisation. Read full description ## CPV classification Business analysis consultancy services Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/06e52a4f-b36c-43cc-9c5e-0803311b475f) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Ministry of Defence: past awards and live tenders](https://tendernation.io/buyers/ministry-of-defence) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)