Source: https://tendernation.io/opportunities/01a13c64-6e9e-71b6-9802-11f4d3c7d170/rfi-request-for-information-relating-to-staff-benefit-platforms-with-brokerag

pending GB open procedure Suitable for SMEs

# RFI - Request for Information relating to Staff Benefit platforms (with Brokerage)

[Financial Ombudsman Service](https://tendernation.io/buyers/financial-ombudsman-service)

Estimated value

Not stated

Published

19 Jan 2021

Deadline

Rolling deadline

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

The Financial Ombudsman Service (The Service) is intending to go out to the market for a replacement staff benefit platform with the added service of brokerage.

As part of an early market engagement exercise, we are sending out this request for information. Its purpose is to bring the market's perspective into our strategy and help us align our requirements and model to what is generally available in today's market.;

We would also like to understand what the current appetite for contracting is and the potential costs and payment models for brokerage services

### Our values

What matters to us most at the ombudsman is fairness. Where things aren't fair, we can use our power to put them right.

Fairness isn't just about making sure our answers and decisions are technically right. It's also about wanting to make what we do feel right. And we do this by listening - thinking - and explaining.

Fairness is at the heart of our long-held values:

we do the right thing;

we treat our customers well and respect their needs;

we do what we say we'll do; and

we're inquisitive and build everyone's knowledge.

To learn more about us click here: [financial-ombudsman.org.uk/about/index.html](https://financial-ombudsman.org.uk/about/index.html)

Suppliers who wish to respond should please do so through [procurement.financial-ombudsman.org.uk](https://procurement.financial-ombudsman.org.uk)

REF: pqq\_49 - Request for Information relating to Staff Benefit platforms (with Brokerage)

Additional information:

Suppliers who wish to respond should please do so through the below link:

[procurement.financial-ombudsman.org.uk/go/9611700901771A48C4AC](https://procurement.financial-ombudsman.org.uk/go/9611700901771A48C4AC)

Read full description

## CPV classification

Software package and information systems

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/01913b2a-89da-4c6f-82ae-daeb60001bd3)

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