Source: https://tendernation.io/opportunities/01a13c61-b540-739b-8d32-ba1ef88d4648/procurement-for-the-provision-of-communications-management-software-for-bnssg-cc

closed GB open procedure Suitable for SMEs

# Procurement for the provision of Communications Management Software for BNSSG CCG

[NHS South, Central and West Commissioning Support Unit](https://tendernation.io/buyers/nhs-south-central-and-west-commissioning-support-unit)

Estimated value

£66,000

Published

28 Oct 2020

Deadline

Closed

12 Nov 2020

## Who can bid

- Buyer says suitable for SMEs

    The buyer ticked “suitable for SMEs” on the notice. Anyone can still bid.
- Buyer says suitable for VCSEs

    The buyer ticked “suitable for voluntary, community and social enterprises” on the notice.
- Small contract value

    Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services.
- Open procedure

    Anyone can submit a full tender; there is no shortlisting stage.

[More contracts for small businesses and VCSEs](https://tendernation.io/opportunities/for-small-businesses)

## About this tender

BNSSG CCG Is seeking to procure communication management software for their communications and engagement team.

The Communications and Engagement team manages relationships across a range of individuals, groups and organisations including but not limited to journalists, politicians, the voluntary/community sector and provider partners.

The service will allow the team to record interaction with groups and individuals via a common, shared platform that promotes integrated working and information sharing across the team.

The core features of the service are:

â&#128;¢ Web-based, allowing for on-call and out-of-hours use

â&#128;¢ Contact logging functionality providing ability to record details of interaction with journalists and other key stakeholders

â&#128;¢ Contact management functionality including self-managed contact database (ensuring that any amendments or updates are clearly captured)

â&#128;¢ Ability to create and share briefings, attach documents and other assets for access by other team members

â&#128;¢ Distribution module to issue news releases and other communications to groups on contact database (must allow us to ensure outputs are consistent with Accessible Information Standard)

â&#128;¢ Comprehensive and intuitive search functionality across all data categories

â&#128;¢ Allows multiple concurrent users (precise number to be confirmed, in range of 10-15 users)

â&#128;¢ Meeting NHS data security standards in the specification (Annex A)

â&#128;¢ Client user management, allowing administrator to create and delete user accounts

â&#128;¢ Accessible via multiple devices/platforms eg PC, tablet, smartphone

â&#128;¢ Access to comprehensive 24/7 helpdesk

â&#128;¢ User training

â&#128;¢ Access to support e.g. creation of templates for communication products

The service will also be expected to port the data from the existing service to the new service.

Interested providers will be able to view this notice via the 'current tenders' list on the e-procurement system In-Tend, available on the following link: [in-tendhost.co.uk/scwcsu/aspx/Home](https://in-tendhost.co.uk/scwcsu/aspx/Home). All bids must be submitted by the 12 midday on the 12th of November 2020.

This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Additional information: Interested providers will be able to view this notice via the 'current tenders' list on the e-procurement system In-Tend, available on the following link: [in-tendhost.co.uk/scwcsu/aspx/Home](https://in-tendhost.co.uk/scwcsu/aspx/Home)

In order to submit a bid, you will need to be registered on the e-procurement system and 'express an interest', and then complete a response as specified within the procurement documents.

On registration, please include at least two contacts to allow for access to the system in times of absence.

Read full description

## CPV classification

Communication software package

Source

Contracts Finder (UK)

[View official notice](https://www.contractsfinder.service.gov.uk/notice/e5a8687c-d03d-472b-9004-d1744e32e6ab)

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[Buyer profile NHS South, Central and West Commissioning Support Unit: past awards and live tenders](https://tendernation.io/buyers/nhs-south-central-and-west-commissioning-support-unit) [Sector More Software packages & information systems tenders](https://tendernation.io/sectors/software-information-systems)

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