Source: https://tendernation.io/opportunities/01a13c61-4df2-706f-b9d5-fdc8ee70cd4e/subscription-for-freshservice-itsm-service-desk-employee-engagement-suite awarded GB restricted procedure # Subscription for Freshservice ITSM Service Desk: Employee Engagement Suite [Independent Office For Police Conduct](https://tendernation.io/buyers/independent-office-for-police-conduct) Estimated value £78,840 Published 9 Apr 2020 Deadline Closed 9 Mar 2020 ## Who can bid - Small contract value Valued under £135,018 including VAT, the lowest Procurement Act threshold for goods and services. ## About this tender Freshservice is an IT Service Management (ITSM) Toolset which helps regulate, manage and deliver IT services to meet the needs of an organisation. It ensures that the appropriate mix of people, budgets, processes, and outcomes are in place to provide value. The main driver for procuring Freshservice is the need to bring the IT service desk function in house who will be the primary user of this toolset, as part of the ongoing ICT desegregation project within the IOPC. Having this ITSM toolset in place will greatly enhance how ICT services are delivered towards the Business. ## CPV classification IT services: consulting, software development, Internet and support Source Contracts Finder (UK) [View official notice](https://www.contractsfinder.service.gov.uk/notice/e1752f0c-ee0c-474c-9cf6-81b839227e72) Never miss a tender like this again Get AI summaries, deadline alerts and a bid pipeline for tenders matched to your business. Free to start. [Track tenders free](https://tendernation.io/register) [Buyer profile Independent Office For Police Conduct: past awards and live tenders](https://tendernation.io/buyers/independent-office-for-police-conduct) [Sector More IT services tenders](https://tendernation.io/sectors/it-services) ## More tenders like this [SONI090 – Client-Side Advisor · SONI Ltd · 32 days left · 20 Nov 2026](https://tendernation.io/opportunities/01a154e4-4736-72ba-9b73-0e325c4a96e5/soni090-client-side-advisor) [Software implementation services – DNS - Metada Platform - licence a související implementační, konzultační, analytické a školicí služby · DIAMO, státní podnik · 36 days left · 23 Nov 2026](https://tendernation.io/opportunities/01a15183-8989-719a-85fd-f036dc09b9df/czechia-software-implementation-services-dns-metada-platform-licence-a-s) [IT services: consulting, software development, Internet and support – Integrale ICT-dienstverlening · Stichting TWijs · 42 days left · 30 Nov 2026](https://tendernation.io/opportunities/01a15183-8078-70d7-8df3-40f25f4d83c5/netherlands-it-services-consulting-software-development-internet-and-suppor) [Software supply services – CRE\_2026\_092 Renouvellement des licences Varonis · CREOS Luxembourg S.A. · 27 days left · 15 Nov 2026](https://tendernation.io/opportunities/01a15183-411c-7086-9da9-540c2fa32c64/luxembourg-software-supply-services-cre-2026-092-renouvellement-des-licences) [Software supply services – Vergabe zur Ablösung der bestehenden SAP-Lösung im Bereich Personal · Westfälische Verkehrsgesellschaft mbH · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-0636-71ff-ab09-9dda4a94f77c/germany-software-supply-services-vergabe-zur-ablosung-der-bestehenden-sap-lo) [Computer facilities management services – IT-tjänster · Kalmar Läns Museum · 29 days left · 16 Nov 2026](https://tendernation.io/opportunities/01a15183-8774-723e-83a8-af2cae60c2ed/sweden-computer-facilities-management-services-it-tjanster)